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Urgent Hiring || CyberArk L2 Support Engineer || Baltimore, MD REMOTE in USA at Baltimore, Ohio, USA
Email: [email protected]
Max rate $50/hr on c2c.

Dear Vendors,

I hope this email finds you well.

My name is Irfan, a Team Lead in CBL Solution. I wanted to reach out to share an exciting job opportunity at 
HCL
.
 We are currently seeking a highly skilled and motivated individual for the position of 
CyberArk L2 Support Engineer
.

If you or someone you know might be a good fit for this position, I encourage you to review the below job description. If interested, please feel free to reach out to me directly.

Position: CyberArk L2 Support Engineer

Location: 
Baltimore, MD REMOTE in USA

Client: HCL

Duration: Long Term

MUST WORK AS PER EST Time Zone from 8 AM EST

Job description:

Responsibilities

  Diagnose and resolve complex issues with CyberArk and HashiCorp Vault.

  Provide advanced technical support and guidance to Level 1 support team.

  Collaborate with product development teams to escalate and resolve critical bugs and issues.

  Handle critical incidents and ensure timely resolution.

  Perform root cause analysis and implement preventive measures.

  Assist in the deployment, configuration, and integration of CyberArk and HashiCorp Vault.

  Engage with customers to understand their needs and provide tailored solutions.

  Conduct training and knowledge transfer sessions for clients and internal teams.

  Create and maintain detailed documentation of issues, resolutions, and best practices.

  Report on support metrics and provide insights for continuous improvement.

Skills and Qualifications

  Deep understanding of CyberArk PAS (Privileged Access Security) solutions.

  Proficiency in HashiCorp Vault, including installation, configuration, and management.

  Familiarity with security protocols, authentication, and authorization mechanisms.

  Strong knowledge of scripting and automation (e.g., Python, PowerShell).

  Several years of experience in IT security, particularly with CyberArk and HashiCorp Vault.

  Hands-on experience with cloud environments (AWS, Azure, GCP).

  Strong analytical and troubleshooting skills.

  Excellent verbal and written communication skills.

  Ability to explain complex technical issues to non-technical stakeholders.

Certifications

  CyberArk Defender, Sentry, or Guardian certifications.

  HashiCorp Certified: Vault Associate or other relevant HashiCorp certifications.

Note:

  This role is critical for ensuring the security and reliability of an organization's privileged access management and secrets management infrastructure, providing both proactive and reactive support to maintain and enhance security postures.

  This is a 24*7 role may involve being part of an on-call rotation to address critical issues outside regular working hours.

--

Thanks 

Irfan Mohammad

Team Lead 

[email protected]|  

Cerebral
Technologies, Inc (D.B.A CBL Solutions) |
http://cblsolutions.com/

400 E Royal Lane,
Ste 235, Irving, TX - 75039

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--

Keywords: access management information technology Maryland Texas
Urgent Hiring || CyberArk L2 Support Engineer || Baltimore, MD REMOTE in USA
[email protected]
[email protected]
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Fri Jun 21 20:27:00 UTC 2024

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