| Need || Maximo Sr Consultant || 12+ Months || Houston, TX (Onsite). at Houston, Texas, USA |
| Email: [email protected] |
| * REMOVE in subject line. * HI, HOPE YOU ARE DOING GREAT TODAY. LET ME KNOW IF YOU ARE INTERESTED IN BELOW REQUIREMENT. PLEASE SEND THE SUITABLE RESUME ALONG WITH CONTACT DETAILS, CURRENT LOCATION ASAP ON [email protected] Job Title : Maximo Sr Consultant Location : Houston, TX (Onsite) Duration : 12+ Months Job Description: Experience: 8-10 Years Key Skills : IBM Maximo Asset Management Senior support lead is responsible for overseeing and managing the support team to ensure the high-quality result to customer. This role involves strategic planning, coordination of support activities and continue improvement of support process. Sr support Lead will ensure that customer satisfaction and performance goals are met. Key Responsibility: Lead, Mentor and guide the support team to deliver exceptional customer service. Handle complex and escalated customer issues and provide resolution in timely manner. Oversee daily support operations, including ticket management, escalation procedure and issue resolution. Coordinate training programme to ensure the team is up to date with the latest product knowledge and support based practice. Monitor customer satisfaction level and implement strategy to improve overall customer experience. Lead initiative to improve support tools, system and processes. Thanks & Regards Bhavanesh Eamani Lead Technical Recruiter PH : 9724400073 Agile Enterprise Solutions Inc. 7460 Warren Pkwy,Suite 100, Frisco, TX 75034. Email: [email protected] Website: www.aesincus.com LinkedIN: https://www.linkedin.com/in/bhavanesh-eamani-352931277/ * REMOVE in subject line. * Keywords: Texas Need || Maximo Sr Consultant || 12+ Months || Houston, TX (Onsite). [email protected] |
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| Mon Jun 24 19:30:00 UTC 2024 |