| Maximo Senior Consultant at Houston, Texas, USA |
| Email: [email protected] |
| From: Bharath, Agile Enterprises solutions Inc [email protected] Reply to: [email protected] Job Title Maximo Sr Consultant Location: US Houston, TX (Onsite) Language: English/Spanish Industry: Oil/Gas Key Skills : IBM Maximo Asset Management Job description: Experience: 8-10 Years Senior support lead is responsible for overseeing and managing the support team to ensure the high-quality result to customer. This role involves strategic planning, coordination of support activities and continue improvement of support process. Sr support Lead will ensure that customer satisfaction and performance goals are met. Key Responsibility: Lead, Mentor and guide the support team to deliver exceptional customer service. Handle complex and escalated customer issues and provide resolution in timely manner. Oversee daily support operations, including ticket management, escalation procedure and issue resolution. Coordinate training programme to ensure the team is up to date with the latest product knowledge and support based practice. Monitor customer satisfaction level and implement strategy to improve overall customer experience. Lead initiative to improve support tools, system and processes. Thanks & Regards, Bharath Theegala Ph: 972-440-2128 Agile Enterprise Solutions Inc. 2591 Dallas Parkway Suite 300 Frisco, TX 75034 Email: [email protected] Website: www.aesincus.com Keywords: Texas Maximo Senior Consultant [email protected] |
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| Mon Jun 24 19:35:00 UTC 2024 |