| NICE CXone (or) Contact Center Architect - C2C - Dresher, PA { Onsite } at Center, Colorado, USA |
| Email: [email protected] |
| From: Dharmasastha, Vysystems [email protected] Reply to: [email protected] NICE CX/ Contact Center Architect Location:Dresher, PA (Onsite) 5 or more years experience in NICE CXone and UC environments. 3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C#), and testing of real time systems. Experience with enterprise level CCaaS architecture for complex business needs. Network infrastructure experience. Experience creating and presenting to executive level stakeholders (technical and non-technical). Desire to work in a fast-paced environment. Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences. Existing knowledge and/or industry certifications for NICE CXone and process automation technologies Contact Center as a Service (CCaaS) software management and domain experience. NICE CXone and CXone Studio Experience 1-3 years of .NET experience (C#, , Web Services, etc.) Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations. Engineering Services: experience in specialized technical & functional areas; deep technical expertise around software engineering, programming languages, integration, and/or databases. Skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations. Proficiency in Microsoft Office products i.e., Outlook, Word, Excel, PowerPoint and Visio. Strong technical, analytical, and problem-solving skills. Analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter. Ability to establish and maintain strong working relationships with key internal associates and partners. Self-motivated, attention to detail and excellent judgment skills. Keywords: csharp Pennsylvania NICE CXone (or) Contact Center Architect - C2C - Dresher, PA { Onsite } [email protected] |
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| Tue Jun 25 17:49:00 UTC 2024 |