| L3 Aruba Network Engineer (Route, Switch & SDWAN): Remote:6+Months:Skype at Remote, Remote, USA |
| Email: [email protected] |
| From: Kanchan Sharma, Tek Inspirations LLC [email protected] Reply to: [email protected] Hello, Hope you are doing well, Please check the below job description and let me know if you have any suitable candidate for the same: Job Description - L3 Aruba Network Engineer (Route/Switch & SDWAN) Remote- must be in EST/CST time zone based candidates Duration: 6 months Must Haves: Bachelor's Degree & 15 years of relevant IT experience including strong history of implementation work. Exp. in one SD WAN product or the other. Need solid core networking background and solid conceptual understanding of SDWAN. Configuration Management (CM), Installation Management, Problem Resolution, Report Writing, Root Cause Analysis (RCA), Technical Solution Design, Technology Services, Troubleshooting Overview : To Provide technical support to our clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environments for installation, configuration and fault management. Key Roles and Responsibilities: Interact with clients on site to meet complex requirements of a solution. Escalate unresolved problems and issues to the relevant third parties. Respond to escalated client requests and support client applications to a first line resolution. Escalate complex problems to the relevant third parties. Write reports and proposals and complete and maintain project documentation. Assist with the documentation of standard operating procedures relating to installations and fixes. Act as coach and mentor to more junior Implementation Engineers and Technicians. Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Must Have Qualifications: Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent 15+ years experienced SME level candidates Seasoned work experience in a technical implementation engineering or similar role Seasoned experience engaging with clients and conducting presentations Seasoned project administration and documentation experience Seasoned report writing experience Seasoned project management experience Good understanding and appreciation of technical design and business principles Demonstrates project management and administration ability Good project skills which are demonstrated in the execution of installations and other assignments Demonstrate customer engagement skills Demonstrate relevant domain specialist knowledge Good verbal communication skills Client focused and display a proactive approach to solving problems Ability to work under pressure Ability to coach, mentor and provide guidance to team members Good understanding of project management principles Skills Summary: Configuration Management (CM), Installation Management, Problem Resolution, Report Writing, Root Cause Analysis (RCA), Technical Solution Design, Technology Services, Troubleshooting Thanks & Regards, Kanchan Sharma IT Recruiter TEK Inspirations LLC 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Keywords: information technology Colorado South Dakota Texas L3 Aruba Network Engineer (Route, Switch & SDWAN): Remote:6+Months:Skype [email protected] |
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| Wed Jun 26 04:48:00 UTC 2024 |