| Urgent Hiring :Technical Support Analyst,Boston, MA at Boston, Massachusetts, USA |
| Email: [email protected] |
| From: sujata, Vyzeinc [email protected] Reply to: [email protected] Technical Support Analyst Local to Boston, MA Basic Qualifications: BA/BS or equivalent experience preferred. Must have at least 2-3 years experience with Apple and Microsoft operating systems and hardware in a computer support related setting; experience working in a networked environment. Must have related work experience supporting various desktop applications (MS Office, Outlook/Exchange, and various web browsers). Broad software application skills desired. Demonstrated ability to master new software applications and technologies. Additional Qualifications: In addition to the required skills, the ideal candidate will have these highly desirable skills: Ability to interact with technical staff and work in a team-oriented customer focused environment. Demonstrated ability to communicate professionally and effectively with a wide range of technical and non-technical users using numerous tools both orally and in writing (e.g., MS Teams, Slack, email, etc.) Works to meet the goals of client with enthusiasm and a spirit of cooperation. Demonstrated ability providing remote support using tools such as Bomgar and/or Zoom in a hybrid work environment. Experience working with high level VIPs providing white-glove support. Experience with Apple and Dell hardware repairs preferred. Willingness to learn and support new technologies Keywords: business analyst microsoft Massachusetts Urgent Hiring :Technical Support Analyst,Boston, MA [email protected] |
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| Wed Jun 26 07:47:00 UTC 2024 |