| ServiceNow Architect - Pleasanton, CA at Pleasanton, California, USA |
| Email: [email protected] |
| From: Pavan, ITech US [email protected] Reply to: [email protected] Greetings, This is Pavan from ITech US inc. Given below are the details of the position with one of our clients and was wondering if you would be interested or can recommend someone who would be interested in this job. Job Title: ServiceNow Architect Location : Pleasanton, CA (Onsite) Duration: 12+ Months Contract Note: Need for Locals Only. Job Description: The Lead/ Solution Architect will report to the ServiceNow Delivery Head. The main purpose of the position is to Lead transformation in IT & Network Operations using ServiceNow The role also involves ensuring 100% SLA adherence in project management and upholding the companys values. Job Requirements: ServiceNow Solution Architecture Telecom / Network fundamental understanding Experience in Telecom customer delivery Roles and Responsibilities: Implementation of ServiceNow Modules, administration, improvement, and support of latest ServiceNow platform. Perform all aspects of Platform Administration, Design, Development, and implementation of ServiceNow. Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows. Extensive experience of working with ServiceNow glide objects such as Glide Records, GlideSystem, Glide Aggregate, Glide Ajax etc. Facilitate roll out of new applications and modules in ServiceNow Identify system deficiencies, recommend solutions as a trusted advisor to clients Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible Ensure tool configuration consistency across development, testing and production environments Experience analysing the issue, estimating the efforts and proposing solutions or prototyping. Rigorously follow ServiceNow development best practices. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)Understanding of Agile based approach to software development (SCRUM experience a plus)Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via stories Assists junior analysts through project(s) lifecycles Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal me Thanks & Regards, Pavan Yantrapati, Email: [email protected] iTech IT Solutions Private Limited | www.iTechUS.com PH: +1 904-242-1993 Ext 352 Keywords: information technology California ServiceNow Architect - Pleasanton, CA [email protected] |
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| Wed Jun 26 19:08:00 UTC 2024 |