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Need Locals to Richmond, VA OR Nearby Candidates Only Content Writer @ Hybrid at Richmond, Virginia, USA
Email: [email protected]
Hi

Greetings from
Canopy One Solutions,

Please go
through below requirement if you are comfortable, please share your updated
resume to my email id: 
[email protected]

Need Locals to
Richmond, VA  OR Nearby Candidates Only

Job id is 741106

Position: Content Writer

Location
: 400 Richmond Highway Richmond, VA 23219 Hybrid

Webcam
interview

NOTE : Need
Passport number and LinkedIn ID and please do mention Current Location and Visa
of candidate while sending the Profile.

The Customer Service
Division of DPU is seeking a skilled Process Writer to develop creative and
engaging content for various operational areas. This includes job/desk aids,
process reminders, procedural checklists, FAQs, operating procedures, and other
relevant documentation. The ideal candidate will be proficient in the Microsoft
Suite, Teams, and possess a toolkit of modern software applications to enhance
content creation and distribution.

Key Responsibilities:

Content Development:
Create and manage comprehensive documentation such as standard operating
procedures (SOPs), job aids, FAQs, newsletters, and other relevant content
for employee consumption.

Collaboration: Meet with
business owners and front-line staff to understand business needs and
translate these into clear, actionable content. Work closely with internal
stakeholders to ensure alignment and consistency in messaging, branding,
and style.

Editing and Quality
Control: Edit existing content to ensure voice, grammar, and style are
consistent with established branding and style guidelines. 

Framework Development:
Develop and maintain a standard operating procedure framework to support
consistent and effective content development.

Regular Updates: Review
and update information on a daily, weekly, and monthly basis to ensure all
content remains current and relevant.

Updates and Maintenance:
Stay up to date on operational changes and ensure all content is current
and relevant. Create and schedule process reminders, distribute process
changes, and other time-sensitive information via Microsoft Teams for
multiple division channels.

Content on Demand: Respond
to urgent content creation requests, delivering high-quality materials
within tight deadlines.

Qualifications:

Education: Bachelors
degree in English, Communications, Technical Writing, or a related field.

Experience: Minimum of 3
years of experience in technical writing, content creation, or a similar
role within a utility or operations environment.

Skills: 

Proficient in Microsoft
Office Suite, Teams, and Canva.

Strong writing and
editing skills with a keen eye for detail.

Ability to understand and
translate technical information into clear, concise documentation.

Excellent communication
and interpersonal skills.

Ability to work
independently and manage multiple projects simultaneously.

High level of competence
in technology, including AI, website updating, OneDrive, and other
complex digital sharing tools.

Preferred Qualifications:

Experience in the utility
industry, particularly in water and gas operations.

Familiarity with modern
software applications used in content creation and distribution.

Experience
writing process and procedures for customer service or a call center

Experience
writing process and procedures for government or federal regulations.

Prefer candidates to have
their own toolkit of authoring and content creation tools. 

Skill

Years Used

Last Used

Bachelors degree in
English, Communications, Technical Writing, or a related field Required 4
Years

Minimum of 3 years of
experience in technical writing, content creation, or a similar role within a
utility or operations environment

Required 3 Years

Proficient In
Microsoft Office Suite, Teams, and Canva Required 3 Years

Strong writing and
editing skills with a keen eye for detail Required 3 Years

Ability to understand
and translate technical information into clear, concise documentation
Required 3 Years

High level of
competence in technology, including AI, website updating, OneDrive, and other
complex digital sharing tools Required 3 Years

Experience in the
utility industry, particularly in water and gas operations. Desired 3 Years

Familiarity with
modern software applications used in content creation and distribution
Desired 3 Years

Experience writing
process and procedures for customer service or a call center Desired 3 Years

Experience writing
process and procedures for government or federal regulations. Desired 3 Years

Prefer candidate to
have their own toolkit of authoring and content creation tools. Desired 3
Years

Question 2

Please list the candidate's email address.

Question 3

Please list
the city/state where the candidate is located

Question 4

This position
is hybrid, with the candidate needing to be on-site AT LEAST 3 days/week. If
the candidate is not willing to do this, DO NOT SUBMIT!!! LOCAL CANDIDATES
ONLY!!!

Thank you and Kind Regards

Ravi Kumar Danda

Tel:
703-831-8282 Ext.
2570

LinkedIn: 
https://www.linkedin.com/in/ravikumar-danda-89a1a523b/

Email:
d
.ravikumar
@canopyone.com

Web:www.canopyone.com
 

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Keywords: artificial intelligence information technology golang Idaho Virginia
Need Locals to Richmond, VA OR Nearby Candidates Only Content Writer @ Hybrid
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Wed Jun 26 19:13:00 UTC 2024

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