| Admin/Support only :: Urgent requirement :: Mainframe L3 Support :: Remote/US at Remote, Remote, USA |
| Email: [email protected] |
| Please do not share Developer resume here Hi, I am Udit Sharma working with Tekshapers inc. Im having this urgent requirement for our client. Please have a look at the Job description, if you interested please share your updated resume. Position: Mainframe L3 Support Location: Remote/US Position type: Long-term contract Job Description: Years of Experience: Total: Above 7 to 9 Years of experience Relevant: Minimum of 7 yrs in CICS L3 support Responsibilities: Adhering to SLAs Mentoring / Training Team Members Handling tickets / requests Perform root cause analysis Troubleshooting technical issues Defining processes and ensuring that the processes are adhered to Oversees and is responsible for successful completion of Installation, configuration and migration Ensure maximum uptime according to the SLA Understanding of Multi-geo support environment Responsible for building / maintaining a test environment Responsible for strategizing a backup plan and test plan for failure scenario Improves and maintains customer and employee satisfaction Suggests new technologies and design changes Monitoring and maintaining SLA requirements by the team members Planning Backup/Restoration Strategy for 24x7 operation support Suggesting patches/upgrades to maintain security level Testing / Auditing/processes as required from time to time Identify Skill gaps and plan for training / knowledge updating Skill set Requirements Mandatory: Proven independent and direct capability at building, configuring, and upgrading CICS Transaction Server regions in a production environment. Proficient with associated product installations, applying maintenance, customizing products, configuring products Proven problem determination skills demonstrating independence and experience in troubleshooting, researching, and resolving complex issues, showing strong ability to utilize system diagnostics to arrive at problem solutions Demonstrated strong problem solving skills, including dump reading and use of performance monitors like CA-Sysview. Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink, SIS, ETR, etc.). Proficient with SMP/E (commands, terminology, problem determination). Build from scratch as well as clone CICS regions to be used in single, MRO or CICSPlex environments Use CICSPlex Web-User-Interface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc. Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc. Perform upgrade activities required when moving CICS, CPSM or CTG to newer versions or releases Read and interpret CICS system dumps Install, customize, maintain 3rd party products such as Compuwares Abed-Aid/CICS, Xpeditor, CAFC, MacKinney Batch to CICS, etc. Participate in annual Disaster Recovery exercise activities: attending meetings, making CICS resource definition changes, monitoring network swing traffic, etc Good to Have: Research and apply fixes to CICS, CPSM and CTG Experienced in independently and directly managing projects of mid and high-level complexity IBM Assembler language familiarity, to be able to look at code and dumps and also to work with Exits Soft Skills/Other skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have a great customer handling skills Able to handle unforeseen situations High level of acceptance Can drive clients value and its methodology Worked on Production systems Datacenter understanding Experience with Database Migration, Installation, Upgrades and Patching Knowledge of Data warehousing and Other Technologies(RDBMS) Desirable to have experience in Federation set up Storage Management Techniques Experience on Sun / VERITAS / TSA cluster Thanks & Regards, Udit Sharma Sr. Technical Recruiter Tekshapers, Inc (E-Verified| ISO 9001:2008|CMMI-DEV/3|CMMI-SVC/3) 850 Stephenson Hwy, Suite 205, Troy, MI 48083 Email: [email protected] | https://www.tekshapers.com Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Disclaimer: This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution, and/or publication of this e-mail, its contents, or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet communication cannot be guaranteed to be secured or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Tekshapers. does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail. -- Keywords: access management information technology microsoft California Michigan Admin/Support only :: Urgent requirement :: Mainframe L3 Support :: Remote/US [email protected] |
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| Wed Jun 26 21:12:00 UTC 2024 |