| Oracle Service Cloud Engineer :: Jersey City, New Jersey, US (Hybrid) at Oracle, Arizona, USA |
| Email: [email protected] |
| From: Sweety, Source InfoTech Inc [email protected] Reply to: [email protected] Hi, Hope you are doing great, Please find the job description below, Position Title: Oracle Service Cloud Engineer Location: Jersey City, New Jersey, US (Hybrid) Interview Mode: MS Teams Video Call Visa: USC, GC and GC-EAD Exp.: 7-9+ Note: LinkedIn ID Required. Project description Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our Clients in the Insurance Segment we are searching for Responsibilities Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. eMail Management. Custom Add-in development. Custom Processes development. REST API development. Skills Must have Must have strong technical experience demonstrating a solid background on successful Oracle B2C Service Cloud (Rightnow) implementations. o Agent console and CP customizations o Chat, Knowledge & CP interfacing with custom portals o Rules & Workflow Implementation o eMail Management o Custom Add-in development o Custom Processes development o REST API development Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation. Nice to have Insurance domain exp. Below trainings/certifications completed, is preferred Oracle Service Cloud Administration Oracle Service Cloud Analytics Oracle Service Cloud Integration for Developers Thanks, Sweety IT Recruiter Source InfoTech Inc., Voice: (609) 934-3545 Ext - 135 Email: [email protected] Disclaimer: If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] for automatic removal. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: information technology green card microsoft Delaware Idaho Oracle Service Cloud Engineer :: Jersey City, New Jersey, US (Hybrid) [email protected] |
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| Thu Jun 27 03:40:00 UTC 2024 |