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Content Writer Process Writer at Richmond, Virginia, USA
Email: [email protected]
From:

Zara,

Tech Brand Staffing.LLC

[email protected]

Reply to:   [email protected]

Must have 10+ years of experience

Hope you're doing great,

This is Zara Khan from Tech Brand Staffing LLC. I've been retained by a top employer to help them recruit for a new
Content Writer/ Process Writer position. Please review the below job description and reply back with your updated resume and desired rate.

Position: Content Writer/ Process Writer

Location: Richmond, VA 

Duration: 6 Months and possibility of extension

client: State of Virginia

Description:

Seeking a skilled Process Writer to develop creative and engaging content for various operational areas. This includes job/desk aids, process reminders, procedural checklists, FAQs, operating procedures, and other relevant documentation. The ideal candidate will be proficient in the Microsoft Suite, Teams, and possess a toolkit of modern software applications to enhance content creation and distribution.

Day-to-day Responsibilities:

Content Development:
 Create and manage comprehensive documentation such as standard operating procedures (SOPs), job aids, FAQs, newsletters, and other relevant content for employee consumption.

Collaboration: 
Meet with business owners and front-line staff to understand business needs and translate these into clear, actionable content. Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style.

Editing and Quality Control:
 Edit existing content to ensure voice, grammar, and style are consistent with established branding and style guidelines.

Framework Development:
 Develop and maintain a standard operating procedure framework to support consistent and effective content development.

Regular Updates:
 Review and update information on a daily, weekly, and monthly basis to ensure all content remains current and relevant.

Updates and Maintenance:
 Stay up to date on operational changes and ensure all content is current and relevant. Create and schedule process reminders, distribute process changes, and other time-sensitive information via Microsoft Teams for multiple division channels.

Content on Demand:
 Respond to urgent content creation requests, delivering high-quality materials within tight deadlines.

Education: 
Bachelors degree in English, Communications, Technical Writing, or a related field.

Experience: 
Minimum of 3 years of experience in technical writing, content creation, or a similar role within a utility or operations environment.

Skills:

Proficient in Microsoft Office Suite, Teams, and Canva.

Strong writing and editing skills with a keen eye for detail.

Ability to understand and translate technical information into clear, concise documentation.

Excellent communication and interpersonal skills.

Ability to work independently and manage multiple projects simultaneously.

High level of competence in technology, including AI, website updating, OneDrive, and other complex digital sharing tools.

Preferred Qualifications:

Experience in the utility industry, particularly in water and gas operations.

Familiarity with modern software applications used in content creation and distribution.

Experience writing process and procedures for customer service or a call center

Experience writing process and procedures for government or federal regulations.

Prefer candidate to have their own toolkit of authoring and content creation tools.

Skills

Required / Desired

Experience

Bachelors degree in English, Communications, Technical Writing, or a related field

Required

4 Years

Minimum of 3 years of experience in technical writing, content creation, or a similar role within a utility or operations environment

Required

3 Years

Proficient in Microsoft Office Suite, Teams, and Canva

Required

3 Years

Strong writing and editing skills with a keen eye for detail

Required

3 Years

Ability to understand and translate technical information into clear, concise documentation

Required

3 Years

High level of competence in technology, including AI, website updating, OneDrive, and other complex digital sharing tools

Required

3 Years

Experience in the utility industry, particularly in water and gas operations.

Desired

3 Years

Familiarity with modern software applications used in content creation and distribution

Desired

3 Years

Experience writing process and procedures for customer service or a call center

Desired

3 Years

Experience writing process and procedures for government or federal regulations.

Desired

3 Years

Prefer candidate to have their own toolkit of authoring and content creation tools.

Desired

3 Years

Thanks & Regards,

Zara Khan

Keywords: artificial intelligence Virginia
Content Writer Process Writer
[email protected]
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Thu Jun 27 05:54:00 UTC 2024

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Location: Richmond, Virginia