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Genesys IVR Developer (On Premise) - Pleasanton, CA (Onsite) - Contract at Pleasanton, California, USA
Email: [email protected]
From:

Divya Sai,

iTech US Inc

[email protected]

Reply to:   [email protected]

Hello

This is Divya Sai from iTech US, we have an urgent Job opening from one our client, please go through below JD if you are interested, please share me your updated resume.

Job Description :

Role: Genesys IVR Developer (On Premise)

Location: Pleasanton, CA (Onsite)

Type : Contract

Genesys IVR Developer (On Premise)

Experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.

Experience in Genesys composer and IVR call flow development is must.

Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object

Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP)

Genesys, Cisco and Azure Certifications Preferred.

Familiarity with Contact Centre technologies, integration experience with Avaya Interaction Centre and PBX like Avaya/Cisco

Good troubleshooting skills (Log reading, tracing calls and analysing issues)

Proficient in Oracle

Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.

Ability to apply technical/end-user knowledge to a range of situations.

Thanks & Regards

Divya Sai Chandu

iTech US Inc,

Email:[email protected]

Ph:18028510921 Ext:308

Keywords: golang California
Genesys IVR Developer (On Premise) - Pleasanton, CA (Onsite) - Contract
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Thu Jun 27 21:32:00 UTC 2024

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Location: Pleasanton, California