| 100% remote || SharePoint M365 Engineer with migrating || Only USC & GC || Local to NJ City and NYC at Remote, Remote, USA |
| Email: [email protected] |
| From: Akhilesh, DMS VISIONS [email protected] Reply to: [email protected] Hi, Hope you are doing well, This is a contract position, Please share with me Updated resume of yours or your consultant if the profile matches this requirement. SharePoint/M365 Engineer ( Remote with occasional onsite visits . Must reside near NYC Metro area.) 6 months project Visa : USC & GC (CTH role) Job description In this position, you will play a crucial role in ensuring the smooth functioning and optimal performance of our clients' IT systems. You will be responsible for providing advanced technical support, resolving complex issues, and offering expert guidance to our clients and the IT support team. With your in-depth knowledge and problem-solving skills, you will lead efforts to enhance IT processes, implement best practices, and deliver top-notch customer service. Seeking an individual with experience in migrating both Google Workspace and Microsoft 365. Additionally, expertise in setting up, configuring, and migrating SharePoint and OneDrive is required. Primary Responsibilities - Provide technical support to clients via phone, email, and remote desktop tools. - Troubleshoot issues related to software, hardware, and networking. - Document all client interactions in ticketing system. - Work on complex issues as an escalation specialist as needed. - Keep up-to-date with the latest technology trends and industry best practices. Project Implementation and Deployments: - Assist Project Coordinators with presales and scoping/estimation of project work. - Work with Project Coordinators for creation of project plans, scheduling, communications, and project status updates. - For assigned projects, execute technical project tasks outlined in statements of work, including documentation updates. Required Knowledge: - M365 and Google Workspace migration - SharePoint migration - Intune and Entra - JumpCloud and/or Mosyle - Okta - Duo Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience will be considered. - Proven experience (5+ years) in providing IT support and troubleshooting, preferably in a client-facing or managed services environment across a variety of hardware, software, and networking topics, including but not limited to: - On Premise and Hosted Mail Solutions (Exchange / Google / O365) - Server Environments (Windows and Mac Server) - Active Directory, O365 Administration, EntraAzure AD & ADSync - Cloud File Sharing Solutions such as SharePoint, Dropbox, and Google Drive - Workstation operating systems (Windows, MacOS, iOS, ChromeOS) - Anti-virus & Anti-malware solutions - Backup solutions and applications (Datto, Veeam, etc.) - Disaster recovery solutions - Encryption technologies (BitLocker, FileVault, etc.) - Desktop applications - Printers/Copiers/Scanners - Remote desktop support - VoIP and PBX phone systems - Soft and Hardware Phones - Excellent analytical and problem-solving skills, with the ability to quickly identify root causes and implement effective solutions. - Effective communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. - Strong leadership and mentoring skills, with the ability to guide and support junior team members. - Ability to work independently and as part of a team, prioritize tasks, and manage multiple projects simultaneously. - Strong customer service orientation and a commitment to delivering high-quality solutions. - Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications are a plus. Thank you [email protected] Direct :- 972-645-0322, Ext :- 110 DMS Visions, INC Keywords: active directory information technology green card 100% remote || SharePoint M365 Engineer with migrating || Only USC & GC || Local to NJ City and NYC [email protected] |
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| Thu Jun 27 21:50:00 UTC 2024 |