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Very Urgent Requirement Oracle Service Cloud Engineer at Jersey City, New Jersey, USA
Email: [email protected]
From:

Sonali Tiwari,

TEK Inspirations

[email protected]

Reply to:   [email protected]

Job Description -

Oracle Service Cloud Engineer

location :  Jersey City, NJ ( Hybrid) 

Please see the details below:

  Work timings - EST Morning hours

  Notice period - Immediate preferred

Work Model - Hybrid - 2-3 days a week from Client office in New Jersey, USA office.

The background check is critical for the candidate so please ensure:

 - Do check their employers existence on google in case of small companies.

 - Do all the primary checks on your end for the candidate (LinkedIn etc.).

 - In case of laid off candidate or those who are not working currently, do a thorough check on their employer and role.

 - Candidates should have all the original education and employment documents for BGV.

The candidate must have a long duration (minimum 1.5 year+) valid visa and be authorized to work for the project without in need for any financial or operational support to continue.

About the job

Project Description:

Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance!

For one of our Clients in the Insurance Segment we are searching for Oracle Service Cloud Engineer.

Responsibilities:

Strong Oracle RightNow implementation experience with below activities.

o Agent console and CP customizations.

o Chat, Knowledge & CP interfacing with custom portals.

o Rules & Workflow Implementation.

o eMail Management.

o Custom Add-in development.

o Custom Processes development.

o REST API development.

Mandatory Skills Description:

Exp range - 7 - 9 years

Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades.

Sound knowledge on AJAX, HTML/CSS, PHP.

Conduct operational support for Oracle RightNow CRM workspaces.

Define, document and align users profiles with business functions, create workspaces, and develop automated workflows.

Provide administrative support on a daily basis, including provisioning and de-provisioning.

Develop operational reports and dashboards, provide documentation of processes and procedures.

Troubleshooting experience in variety of technical issues.

Knowledge of SSO, SAML & OAUTH implementation.

Nice-to-Have Skills Description:

Insurance domain exp.

Below trainings/certifications completed, is preferred

o Oracle Service Cloud Administration

o Oracle Service Cloud Analytics

o Oracle Service Cloud Integration for Developers

Languages:

English: C1 Advanced

Keywords: Delaware New Jersey
Very Urgent Requirement Oracle Service Cloud Engineer
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Fri Jun 28 03:21:00 UTC 2024

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Location: Jersey City, New Jersey