| Senior Business Analyst at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Ben, Heliogic LLC [email protected] Reply to: [email protected] Role: Senior Business Analyst Location: Raleigh, NC (3 days work from office) mandate Job Description: Dive deep in understanding our loan process and workflows within pods to understand how enhancements will impact our borrower experience, sales & operations, and other downstream functions in the organization. Puts the customer and/or end users first when diving deep and researching a new feature or enhancement. Work quickly without waiting to identify the right SMEs and stakeholders in the organization in order to gather the information needed to document what a new feature or enhancement is and how it solves a particular business problem. Act as a liaison and translator to end users, customers, and stakeholders. You are a self-starter, self-motivated, proactive, & take initiative without asking for permission. You're willing to set & negotiate deadlines and be comfortable working with technical and business teams. Working directly with product development teams answering questions that arise through discovery during software implementation efforts Track, quantify & share wins gained from deployed system features and process enhancements. Be engaged throughout the whole product development life-cycle and keep the bar for quality high (while keeping the end user and customer top of mind!). Work directly with all levels through senior & executive management across the organization and be considered the highest-level functioning expert. Provide walk-throughs and demos of completed software features to the business. Clearly communicate and set and re-set expectations with executive management on the team's backlog, what has been completed, what is planned to be completed, and any challenges the team is facing, or help & support is needed. Willing to share ideas and influence the product backlog and roadmap with the product/technical team. Keywords: information technology North Carolina Senior Business Analyst [email protected] |
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| Fri Jun 28 18:55:00 UTC 2024 |