Oracle Service Cloud Engineer - Jersey City, NJ at Jersey City, New Jersey, USA |
Email: [email protected] |
Hi Hope you are doing great. Please go through the below mentioned requirement and send your updated word format resume if you are interested for this requirement. Role : Oracle Service Cloud Engineer Location : Jersey City, NJ ( Onsite ) - Local Candidates only Duration : 6+ Months Rate : $60/HR on C2C Responsibilities: Strong Oracle RightNow implementation experience with below activities. Agent console and CP customizations. Chat, Knowledge & CP interfacing with custom portals. Rules & Workflow Implementation. eMail Management. Custom Add-in development. Custom Processes development. REST API development. Skills: Must have: Exp range 10 years Must have strong technical experience demonstrating a solid background on successful Oracle B2C Service Cloud (Rightnow) implementations. o Agent console and CP customizations o Chat, Knowledge & CP interfacing with custom portals o Rules & Workflow Implementation o eMail Management o Custom Add-in development o Custom Processes development o REST API development Sound knowledge on AJAX, HTML/CSS, PHP. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align users profiles with business functions, create workspaces, and develop automated workflows. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards, provide documentation of processes and procedures. Troubleshooting experience in variety of technical issues. Knowledge of SSO, SAML & OAUTH implementation. Nice to have: Insurance domain exp. Below trainings/certifications completed, is preferred Oracle Service Cloud Administration Oracle Service Cloud Analytics Oracle Service Cloud Integration for Developers. Thanks & Regards, Mahesh Technical Recruiter [email protected] -- Keywords: information technology golang Delaware New Jersey Oracle Service Cloud Engineer - Jersey City, NJ [email protected] |
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Fri Jun 28 19:11:00 UTC 2024 |