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WCAG Accessibility Expert -- A11Y Expert -- Client: 'State of CT' at Remote, Remote, USA
Email: [email protected]
Hi,

We have a
great opportunity with one of our clients. We are looking for a
Digital Accessibility Expert
. I believe your profile and skill set are compatible
with this opportunity. Please go through the JD and let me know your views.

Title:
Digital Accessibility Expert

State:
Hartford, 
Connecticut 

About
the Role

The
State of Connecticut (CT) is seeking a Digital Accessibility Expert who has
strong experience in assessing, strategizing, and implementing a11y and
usability improvements for digital products and services. You will help
identify issues, assess solutions, and provide remediation needs across service
verticals that include health, business, education, transportation, employment,
IT, and Customer Service. You will also help test digital assets for a11y
compliance, including websites, mobile apps, online documents, applications,
and digital forms. Your expertise will help the state reach the highest levels
of WCAG compliance and maintain a11y standards so all our residents can
participate in equivalent experiences.

This
role will require a deep familiarity with the requirements and processes for
complying with current and future accessibility guidelines as documented in
WCAG, ADA, and Section 508 standards. This role will also help support a
holistic approach to accessibility improvements to foster a stronger
human-centered and user-first design culture. You will audit internal systems,
platforms, and processes for legacy issues. You will also support
cross-functional teams in applying modern a11y improvements to products and
services, including Content, UX, Design, and Product teams. You will be able to
help training teams follow WCAG 2.2 standards for digital assets and
information. You will engage stakeholders to help drive implementation and
advocacy for a11y best practices.

The
ideal candidate will also champion customer needs by promoting the humanity
behind inclusionary practices. You will be an empathic problem-solver who can
move teams toward higher standards while staying focused on your efforts'
impact on the people who need government services. This is a next-level
opportunity. Your work will change lives. 

Knowledge,
Skills, and Ability

         5+
years of experience assessing and improving digital materials and services
(websites, digital interfaces, online transaction flows, PDFs, etc.) to comply
with regulatory accessibility standards (WCAG, ADA, Section 508) - specifically
WCAG 2.2 AA

         5+
years of testing experience, conducting QA activities on systems and products:
analyzing needs, testing process flows, planning service improvements,
assessing test data, and implementing accessibility solutions

         2+
years of product or project owner experience, working collaboratively with
teams to improve products and services using digital accessibility
technologies, policies, and best practices

         2+
years of experience with language translation efforts, including the oversight
and maintenance of accessibility standards around translation services both
machine and manual.

         Expertise
in auditing systems and products to find accessibility issues, providing
guidance for mitigating issues, and improving accessibility knowledge and
practices within internal teams

         Strong
expertise in assistive technology tools such as JAWS, NVADA, Dragon, Fusion,
deque, Wave, and ZoomText. Also experience with built-in device features such
as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye glaze
tech, and alternative mice/keyboards

         Demonstrated
proficiency with applying user-centered design (UCD) methodologies to
effectively solve accessibility design problems

         Strong
understanding of responsive web design principles, techniques, and frameworks

         Experience
assessing and mitigating accessibility issues on internal business processes,
including case management and data collection processes

         Experience
creating or contributing to the development of an accessibility policy for a
business or institution

         Demonstrated
experience establishing governance standards and processes to support efficient
maintenance of accessibility efforts

         Creative
out-of-the-box thinking to provide solution-oriented guidance for optimizing
services, using the latest digital accessibility techniques and tools

         Can
work both independently and collaboratively to advance accessibility standards
in the UX, content, research, development, and technology spaces

         Experience
as a mentor or coach for product teams to promote accessibility-focused
development within an agile system

         Strong
interpersonal and communication skills, including the ability to present ideas
and recommendations as well as receive and address challenges to your guidance

         Proficient
with KPI and success metric development, along with the ability to communicate
the impact of accessibility efforts to stakeholders

         Expert
in facilitating the remediation of accessibility issues with little guidance

         Strong
ability to create and maintain documentation and best practice methodologies
across multiple systems and functional areas

         Ability
to explain technical issues to non-technical stakeholders and communicate their
implications on systems, processes, projects, and services. Able to facilitate
discussions and solutions

Thanks & Regards,

Vinuth G

Real World Technologies Inc

Senior Technical Recruiter

Wixom, Michigan

248-516-7336 ext 312

--

Keywords: quality analyst user experience information technology golang Connecticut
WCAG Accessibility Expert -- A11Y Expert -- Client: 'State of CT'
[email protected]
[email protected]
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Fri Jun 28 20:41:00 UTC 2024

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