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Sr Desktop Support Tech - 100% ON SITE @ VA at Remote, Remote, USA
Email: [email protected]
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 Sr Desktop Support Tech - 100% ON SITE

600 E. Main St., Richmond, VA

Both Web Cam and In Person Interview

Hybrid

Sr Desktop Support Tech. Both Phone and In PERSON Interviews will be conducted.

100% ON SITE from Day One

Parking not provided for contractors

Per Mgr: Interviews will be a combination of PHONE (first) then IN PERSON if there is interest. Pls make sure you candidate is aware.

100% ON SITE from Day One

Parking not provided for contractors

ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.

Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.

Training computer users.

Training other staff on troubleshooting and diagnosing problems.

Writing and editing documentation about troubleshooting and diagnosing problems.

Gaining feedback from customers to improve training methods.

Writing and editing training manuals.

Running reports and analyzing common complaints and problems.

Troubleshooting VPN, Networking, and ISP problems.

Skill

Years Used

Last Used

Strong working knowledge of computer systems, hardware, and software, including drivers and bios

Required

6

Years

Excellent problem-solving, analytical, and team-working skills

Required

4

Years

Excellent communication and interpersonal skills.

Required

4

Years

demonstrated ability to obtain feedback from customers to improve training methods.

Required

4

Years

Writing and editing training manuals.

Required

4

Years

Running reports and analyzing common complaints and problems.

Required

4

Years

An openness to learning new technologies.

Required

2

Years

An openness to learning new technologies.

Required

4

Years

Question 2

Please list candidate's email address.

Question 3

In what city and state does your candidate currently reside

Question 4

Role requires the candidate to be 100% ON SITE from Day 1. If selected, does your candidate agree to this arrangement

Question 5

Per Mgr: Interviews will be a combination of PHONE (first) then IN PERSON if there is interest. Since this role is 100% on site - no offer will be extended until the in-person interview is completed. Is your candidate aware of this

S. LEELA

 MADHURI

US IT RECRUITER

Tel: 
703-831-8282 Ext. 
2518

Email: [email protected]

linkedin.com/in/leela-madhuri-10ab66258

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Keywords: information technology golang Virginia
Sr Desktop Support Tech - 100% ON SITE @ VA
[email protected]
[email protected]
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Mon Jul 01 19:11:00 UTC 2024

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