| Senior Desktop Support Technician at Remote, Remote, USA |
| Email: [email protected] |
| From: Pallavi, nss [email protected] Reply to: [email protected] DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. *This position is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Keywords: artificial intelligence information technology wtwo Virginia Senior Desktop Support Technician [email protected] |
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| Tue Jul 02 03:00:00 UTC 2024 |