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Hiring ServiceNow Architect at Ridgeland, MS (onsite) at Ridgeland, Wisconsin, USA
Email: [email protected]
From:

srinath,

calabitek.com

[email protected]

Reply to:   [email protected]

Experience

10+ years

Qualification

BE/ MS 

Skill

ServiceNow Field Service Management Module, Setting up Dispatcher Workspace, Territory Planning, CSM/FSM Configurable Workspace, NowAgent App updates.

Role

ServiceNow Architect

Job Description( at least 100 words)

Area of expertise 

Deep understanding of all or some of these ServiceNow modules - ITIL/ITSM, CSM (Customer Service Management), FSM (Field Service Management), Integration hub with hands on experience of working across multiple integrations. An exposure to Telecom domain is desirable.

Essential Skills 

Expertise in ServiceNow Field Service Management module with setting up work order / task process flows

Dynamic Scheduling process flow

Route Optimization in-flight-adjustments process flows

Dispatcher Workspace process flow

Microsoft Teams integration process flow

Territory Planning process flow 

CSM/FSM Configurable Workspace

Setting up Dispatcher Workspace

Inventory Integration

Reporting

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.

Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.

Good experience in Agile way of working (Scrum, User Story, Sprint model)

Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.

Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience.

Required Experience

10+ years

Work Location with zip code

Ridgeland, MS

Keywords: user interface microsoft
Hiring ServiceNow Architect at Ridgeland, MS (onsite)
[email protected]
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Tue Jul 02 03:49:00 UTC 2024

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