| Position : IVR Developer or IVR engineer at Remote, Remote, USA |
| Email: [email protected] |
| Position : IVR Developer or IVR engineer ONSHORE LOCATION: LOCAL PST OFFICE IN Louisville, CO Experience : 4 8 yrs STANDARD SKILLSET ROLE: JAVA, COBOL OR PYTHON MUST HAVE: A STRONG UNDERSTANDING OF IVR SYSTEMS, TELEPHONY, AND CALL CENTER OPERATIONS IS ESSENTIAL. THIS INCLUDES FAMILIARITY WITH IVR PLATFORMS, CALL ROUTING, VOICE RECOGNITION TECHNOLOGIES, AND TROUBLESHOOTING COMMON ISSUES. CANDIDATE MUST ALSO HAVE EXPERIENCE WITH ENGHOUSE COMMUNICATION PORTAL DEVELOPMENT STUDIO. NEED TO KNOW SQL FOR MYSQL, SQLSERVER, DB2 AND ORACLE. SOME DBA SKILLS. THE CANDIDATE MUST BE ABLE TO TAKE OFF-HOUR AND WEEKEND CALLS TO SUPPORT 24 X 7 OPERATIONS. EXPERIENCE LEVEL: MID-LEVEL, 4- 8 YEARS OF EXPERIENCE IN INTEGRATED VOICE RESPONSE SYSTEMS. DESIRED PROFILE: " COMMUNICATION SKILLS: EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS. " BASIC KNOWLEDGE OF CREW CALLING OPERATIONS. " GOOD EXPERIENCE WITH WEB SERVICES OR JMS IS A PLUS. " VERY GOOD COMMUNICATION SKILLS. " VERY STRONG ORACLE DATABASE SKILLS ARE ESSENTIAL. " KNOWLEDGE ON AGILE DEVELOPMENT METHODOLOGY IS A PLUS. " MUST BE CAPABLE OF HANDLING HIGH PRIORITY REQUESTS IN A TIMELY MANNER. " STRONG BACKGROUND CULTURE OF DELIVERING PROJECTS WITH FIRST TIME RIGHT / ZERO DEFECTS IN PRODUCTION. Mohit Saini Maintec Technologies Inc. 8801 Fast Park Drive, Ste. 301, Raleigh, NC 27617 Phone: (+1 9193710546)| Fax: 888-221-8803 mohit @maintec.com | www.maintec.com Linkdin Id : https://www.linkedin.com/in/mohit-saini-b21b73230/ -- Keywords: information technology Colorado Idaho North Carolina Position : IVR Developer or IVR engineer [email protected] |
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| Tue Jul 02 04:31:00 UTC 2024 |