ServiceNow ITSM Lead with Telecom@ Philadelphia PA (Hybrid) at Philadelphia, Pennsylvania, USA |
Email: [email protected] |
Hi, Please check the below position and get back to me asap. ServiceNow ITSM Lead JD for onsite ServiceNow SME: 8+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry. Experience and understanding on ServiceNow development and integrations for ITSM module. Experience with ServiceNow issues analysis and fixing for ITSM modules. Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment. Work with a solid understanding of Agile project methodologies and ITIL processes. Thanks & Regards, swapna Sr US IT Recruiter : [email protected] 5151 Headquarters Dr. Suite 105 Plano, TX 75024 -- Keywords: information technology Texas ServiceNow ITSM Lead with Telecom@ Philadelphia PA (Hybrid) [email protected] |
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Tue Jul 02 19:29:00 UTC 2024 |