| Technical Trainer Writer at Dallas, Texas, USA |
| Email: [email protected] |
| From: Ravina, Vyze Inc [email protected] Reply to: [email protected] Position: Technical Trainer Writer Duration: 6 Months+ Location: Dallas, TX This position will primarily focus on creating, formatting, and updating documentation and training to maximize user adoption of technology systems and processes. With direction from Technology & Customer Project Management Office (PMO) leadership, the Technical Writer will support the implementation of Oncors OCM strategy and methodology for program, project, and other initiatives involving Oncor stakeholders. Required: High school diploma, GED or equivalent Minimum 2 years work experience in communications, training, instructional design, or related field Ability to follow directions and receive constructive feedback Advanced verbal and written communication skills Excellent grammar and attention to detail Strong working knowledge of Microsoft Word and PowerPoint/Canva Experience documenting process flows and standard operating procedures Digitally savvy, self-starter, dependable, and highly motivated with the ability to work independently or collaboratively in a fast-paced environment Ability to shift priorities and adjust focus as needed Excellent planning, organizational, time management, multi-tasking and prioritizing skills Experience coordinating and facilitating in-person & virtual meetings/trainings Preferred: Bachelors Degree (BA, BBA, or BS), or higher Proficiency with instructional design methodology (i.e., ADDIE) Proficiency with industry-standard tools and software for documentation and content development (i.e., Microsoft Office Suite, Adobe Illustrator) Comprehension of organizational change management best practices and concepts Microsoft SharePoint administrative experience Experience with e-learning authoring tools (e.g., Articulate Storyline, Camtasia) Experience providing training through digital adoption platforms (e.g., Whatfix) Familiarity with Atlassian collaboration software (i.e., Confluence, Jira Service Management) Familiarity with project methodologies (i.e., agile, Kanban) Analytical mindset and ability to process information using data and technology to develop innovative solutions Knowledge of technology and electric utility-based concepts including advanced metering, customer information systems, security and networks Keywords: business analyst Texas Technical Trainer Writer [email protected] |
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| Tue Jul 02 20:25:00 UTC 2024 |