ITOM ServiceNow Consultant | Remote (We need an onsite profile with 20% travel to Las Vegas, NV) | Long Term Contract at Remote, Remote, USA |
Email: [email protected] |
From: Akash Raj, VBeyond Corporation [email protected] Reply to: [email protected] Hello Partners, I hope this message finds you well. I'm reaching out to share an ITOM ServiceNow Event Management opportunity. PLEASE SHARE SUITABLE PROFILE. GOOD EXPERIENCE OF ITOM AND EVENT MANAGEMENT IS REQUIRED. Title: ITOM ServiceNow Event Management Location: Remote (We need an onsite profile with 20% travel to Las Vegas, NV) Duration: Long Term Contract Job Description: Summary Hiring ServiceNow Expert who can configure Event Management and Automation Engine This role plays a key part in ensuring the health and performance of IT infrastructure by creating rules, and automation workflows to process and prioritize alerts generated from various monitoring tools. Responsibilities Configure Event Management settings, including event sources, field mappings, and normalization rules. Design and implement event rules to filter, categorize, and prioritize alerts based on severity, source, and specific criteria. Develop notification policies to route alerts to appropriate personnel based on urgency and incident type. Integrate Event Management with other ITSM applications, such as Incident Management and Problem Management, for seamless incident resolution workflows. Create dashboards and reports to visualize event trends, identify potential issues, and measure the effectiveness of event management processes. Maintain ServiceNow documentation for Event Management configurations and procedures. Stay up to date on the latest ServiceNow Event Management features and best practices. Expertise to define workflows on ServiceNow automation engine to integrated with third party tools Qualifications Proven experience configuring and managing IT event management tools. Strong understanding of ServiceNow Event Management functionalities and configuration options. Working knowledge of IT infrastructure monitoring tools and integrations. Experience with writing event processing rules and automation scripts (e.g., scripting languages). Knowledge Ansible and / or PowerShell would be an advantage Thanks & Regards Akash Raj Srivastava Senior Talent Acquisition Specialist linkedin.com/in/akash-raj-srivastava-116a33252 E: [email protected] | www.vbeyond.com 390 Amwell Road, Suite # 107, Hillsborough, NJ 08844 Note VBeyond is fully committed to Diversity and Equal Employment Opportunity. Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill S 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam if we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails, then please reply to [email protected] subject=Remove. Also mention all the e-mail addresses to be removed which might be diverting the e-mails to you. We are sorry for the inconvenience. Keywords: information technology Nevada New Jersey ITOM ServiceNow Consultant | Remote (We need an onsite profile with 20% travel to Las Vegas, NV) | Long Term Contract [email protected] |
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Tue Jul 02 20:53:00 UTC 2024 |