| Business Process Consultant or Requirement Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Laya, Incom Technologies [email protected] Reply to: [email protected] Business Process Consultant .Agency Maryland Department of Health Client Maryland Department of Information Technology (MD DoIT) Location Primary place of performance is HYBRID with 40% onsite requirement at the Baltimore City Headquarters or facility location based on project need. One week per month onsite is required. Onsite attendance may also be required during system rollout activities in addition to the monthly requirement. May require travel to other offices as needed. Interview Type Google Meet Duration of the Contract 3 Years Anticipated Start Date July 2024 Visa Requirements At least 6 months of valid work authorization (Citizen, GC, EAD, H-1B, OPT-EAD, H4-EAD) Minimum US Experience 3 Years Deadline to Submit 7/7/2024 Background: The MDH Office of Enterprise Technology is in need of the following resource to assist in driving multiple Major IT Development Projects over the next few years. The individual will be deployed to support the implementation efforts needed to complete current state assessments and workflow documentation to ensure that business operations are clearly understood. The resource will play a critical role in supporting the MDH business teams, facility project teams, and other external stakeholders by leveraging their subject matter expertise to drive best practices and ensure requirements are implemented to fulfill the business need. MDH is embarking on various modernization projects including but not limited to the implementation of an Electronic Health Records (EHR) system, Bed Registry, and Electronic Licensing systems, just to name a few. Our technology landscape is complex and there are many interdependencies that may require resources to work cross-functionally across multiple projects and/or business units. Resources will typically be assigned to a core project team, however, based on workload, allocation, and specialization, work on multiple projects may be required. The Business Process Consultant provides consultation, solutions, and change management to the business on risk management processes by using established methodologies and exercising control plans to ensure alignment with specific goals and process requirements. This individual must be an excellent communicator, tactful diplomat, problem solver, and out-of-the-box thinker with the ability to understand and respond to customer and business needs in a rapidly changing business environment. Duties and Responsibilities: Provide consulting, coordination, and ongoing technical and logistical support and recommendations on resources to accomplish program objectives and apply technical expertise to assist with overall task management. Support strategic and tactical initiatives through portfolio management, action tracking, and return on investment calculation and monitoring. Complete and document analysis of business and technical processes to develop new and/or streamlined processes and reporting in response to evolving internal customer requirements. Lead collaboration sessions with external and internal clients to analyze functional and technical needs. Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Business Process Consultant/Business/Requirements Analyst Develop process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes. Create process models, specifications, diagrams, and charts to provide direction to the project team. Communicate effectively with internal stakeholders to identify needs and evaluate alternative business solutions and strategies. Represent the team, when needed, to external stakeholders, leaders, and other teams to ensure alignment and understanding of the teams progress. Reinforce team approach throughout the organization both on client projects and internal initiatives. Provide solution design for complex digital transformation. Collaborate with technical cross-functional teams and analyze the requirements. Support developing the detailed technical design of the system. Maximize technology capabilities and enable change management, support, and scalability of the product. Adapt agile methodologies for new and ongoing projects and streamline the flow of business user stories from the refinement state to deployment. Experience in leading policy changes or implementation of new health IT applications Provide tools and methods to analyze and assess program activities and initiatives, projected results, participant engagement, actual outcomes, and overall effectiveness of the supported teams, measures, metrics, and risk factors to aid decision-making, program management, and action planning. Define, develop, and evaluate performance metrics to establish process success, including working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success. Create reports, dashboards, and visualizations to understand business performance. Develop and implement new / enhanced reporting methods. *Education: Bachelors degree from an accredited college or university. Masters degree and/or project management certification is preferred. *General Experience: 3-5 years of experience in health and human services programs and systems development. BA + 10 years' applicable experience, AA + 6 years' applicable experience, MA + 7 years applicable experience or 16 years' experience. Minimum five (5) years of process improvement, management consulting, change management, or related business experience. Solid understanding of project management principles. Demonstrated interpersonal skills and the ability to function as a team member in a demanding environment. Demonstrated ability to communicate with customers at all levels of the organization in a professional, effective manner. Excellent communication (oral and written) and presentation skills. Outstanding organizational and planning abilities. MS Project, MS Visio, and other project management and process development tools. Strong analytical and critical thinking skills. Excellent verbal and written communication skills. Identify opportunities and improve the overall project throughput. Conduct risk assessment and implement control plans. Monitor and evaluate the production process to ensure the legal and industry standards are met. Business Process Consultant/Business/Requirements Analyst Resolve business process anomalies raised during the entire project life cycle. *Specialized Experience: Six Sigma or PMP Preferred. Previous experience with Agile Development tools such as Jira or Version 1. *Candidates chosen for an interview will meet the Education, General Experience, and Special Experience requirements. Keywords: business analyst information technology green card microsoft Maryland Massachusetts Business Process Consultant or Requirement Analyst [email protected] |
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| Tue Jul 02 22:56:00 UTC 2024 |