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Service now Developer :: Fort worth /Dallas, TX(Onsite) at Worth, Illinois, USA
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Job Title : Service now Developer

Location:
Fort worth / Dallas, TX

Mode
: Contract (6-12 Months)  (Day 1 Onsite)

Service
Now ITOM with some ITSM experience 

Service
now resource that has ITOM (CMDB, Event Management) and ITSM (Incident)
experience.

Roles
and Responsibilities:-

Require
Service Now resource that has ITOM (CMDB, Event Management) and ITSM (Incident)
experience

Resource
needs to have Service now workflow script experience and the ability to pull
and update data via scripting

Work
on ticketing incidents - e.g. Creating, changing, modifying  workflows

Configuring
incident routing.

Support
Enterprise Architecture in the design and implementation of automated discovery
& data federation from multiple data sources into the ServiceNow CMDB.

Develop
technical solutions on the ServiceNow platform, ensuring that they meet the
client's needs and are aligned with ITIL, ITSM, ITOM and CMDB best practices.

Lead
customization and configuration of Discovery, Event Management and the CMDB to
automate incident creation based on alerts and optimize infrastructure
visibility and management.

Technical
Implementation: Collaborate with cross-functional teams and lead the
implementation of ServiceNow solutions that align with the designed
requirements and ensure solutions meet industry best practices. Develop and
maintain advanced scripts, business rules, and client scripts.

Data
Migration: Support data migration design and activities from legacy systems to
ServiceNow, ensuring data accuracy and consistency during the transition.
Validate that data is migrated to the most beneficial ServiceNow data
structures, leveraging out-of-the-box data schemas before designing custom
tables and fields.

Integration
Management: Assist architects in the design and integration of ServiceNow with
other systems and applications to create seamless end-to-end processes.

Best
Practices: Contribute to the development of Orgs best practices and standards.
Adhere to security and implementation best practices and ensure that
implemented solutions meet relevant compliance requirements.

Continuous
Learning: Stay updated on the latest ServiceNow features, enhancements, and
best practices to enhance the quality of implementations and maintain expertise
in the platform. Continue certification and training process to meet Practice
standards and growth areas and contribute to the continued success of the team.

Develop
Asset and Configuration Management processes, procedures, and standards.

Mature
processes and KPIs to improve Asset and Configuration Management effectiveness.

Build
relationship mappings in ServiceNow CMDB with Discovery Tools and Service
Mapping in serving ServiceNow modules including ITOM, Hardware Asset, Virtual
Agent, Change, Problem, Certificate, Incident etc.

Lead
integration of new modules, store applications, integrations, and spokes.

Interface
with executive stakeholders to align ServiceNow solutions with business goals
and emerging trends.

Oversee
development and data management for integrations between ServiceNow Platform
and other systems, tools, or services (like Workday or Active Directory)

Thanks and Regards!!

Akashika Pandey

Technical Resource Specialist

Ace Technologies Inc

2375 Zanker Road, Suite 250, San Jose,
CA 95131

Phone: 1-408-617-7200  | Extn 4286
| Email ID/Hangout : 
[email protected]

-------------------------------------------------------------------------------------------------------

Reporting Manager: Manish Sharma| Email
ID : 
manish
@acetechnologies.com
| Phone: 1-408-617-7200  Ext 4298

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Keywords: information technology California Idaho Texas
Service now Developer :: Fort worth /Dallas, TX(Onsite)
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Wed Jul 03 20:34:00 UTC 2024

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