Need ITSM Consultant ($55:hr on C2C) | Ewing, NJ (Onsite) at Ewing, New Jersey, USA |
Email: [email protected] |
From: Suresh Babu, Teamware Solutions [email protected] Reply to: [email protected] Position: ITSM Consultant Location: Ewing, NJ (Onsite) Job Description: Key Responsibilities: Configure and implement IFS Assyst workflows based on the organizations requirements. Perform routine system administration tasks, including managing user accounts, support group changes and workflow modifications and enhancements Implement custom integrations and reporting, including end user interviews and requirement gathering. Monitor overall system performance using system performance and diagnostic tools and dashboards. Submit bug/fix Incidents; submit instance clone/upgrade requests Facilitate roll out of new applications and modules in the IFS Assyst tool as appropriate. Qualifications: Proven experience as a key technical resource leading the implementation, integration, and configuration of ITSM Platform solutions. 2-3-year experience working with IFS Assyst. Strong knowledge of IT Service Management (ITSM) and the ITIL best practice framework. Experience in the management of all phases of the application lifecycle and best practices to include requirement gathering, design, development, testing (application code and user acceptance), and deployment. Ability to communicate effectively with both technical and non-technical individuals and teams. -- Email is the best way to reach me Thanks & Regards Suresh Babu | Talent Acquisition Teamware Solutions Inc | 8951 Cypress Waters Blvd, Suite #1092, Dallas Texas 75019 | : [email protected] LinkedIn : https://www.linkedin.com/in/lorvensureshbabu/ Keywords: information technology New Jersey Need ITSM Consultant ($55:hr on C2C) | Ewing, NJ (Onsite) [email protected] |
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Wed Jul 03 21:21:00 UTC 2024 |