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Urgent Requirement || Lead UX Designer || Charlotte, NC(local only) || c2c(H1B/H4EAD ONLY) at Charlotte, North Carolina, USA
Email: [email protected]
Hi,

Lead UX Designer

Location : Charlotte, North Carolina ( local only)

Experience 11+ Years

Role Requirements:

Partner with business stakeholders in IT, HR, Access Management, and other departments to identify areas for improvement in user workflows and processes.

Conduct qualitative and quantitative user research to understand user needs, pain points, and desired functionalities to identify opportunities for improvement.

Lead or assist in brainstorming sessions and facilitation workshops.

Work collaboratively with designers, developers, and project managers to translate business requirements into user-centric solutions.

Develop and maintain journey maps, persona specific user stories, wire frames, functional workflows, and user acceptance criteria.

Conduct concept testing and usability testing sessions and synthesize feedback to ensure solutions meet user needs.

Create design assets that support user adoption of new digital solutions.

Collaborate closely with stakeholders to envision the future state user experience.

        Provide process improvement recommendations and solutions based on specific customer/business needs.

        Exposure to complex global IT operations.

        Exposure to ServiceNow modules and other enterprise systems for HR, IDAM, Procurement etc

        Experience in managing the UX and UI development life cycle.

Skills:

        Figma

        FigJam

        UserTesting

        Optimal Workshop

        Design Systems

        Well versed with ITIL/Agile

  Behavioral Skills:

Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical audiences. Ability to develop client-ready technical and business-oriented documentation.

        Communicating with stakeholders and helping stakeholders understand different implementation options at business and technical level.

Coordinate with various teams to drive and execute changes or make recommendations to change as appropriate.

        Working experience to collaborate in a global environment with geographically distributed high-performance team.

Qualification:

        Masters/bachelors degree in business administration, Information Technology, or a related field (or equivalent experience).

        10+ years of relevant working experience.

        Proven experience in conducting user research and analysis.

        Strong understanding of business process modeling and analysis techniques.

        A passion for technology and user experience (UX) design.

        Experience working in a cross-functional environment with various departments.

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Best Regards

www.diverselynx.com

Sapna Verma

E-Mail: [email protected]

Diverse Lynx LLC, 300 Alexander Park, Suite 200.

Princeton, NJ 08520.

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Keywords: user interface user experience information technology New Jersey
Urgent Requirement || Lead UX Designer || Charlotte, NC(local only) || c2c(H1B/H4EAD ONLY)
[email protected]
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Wed Jul 03 21:37:00 UTC 2024

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