Analyst IT Operations (L2 Production Support) !! Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days-week !! no h1b at Woonsocket, South Dakota, USA |
Email: [email protected] |
From: Tanupriya, Pransu tech solutions [email protected] Reply to: [email protected] Must be onsite from day 1- 2x per week Attached is someone who was placed on this team Must have Coding in an existing program in the last three months Looking at job/batch failure in the last 3 months Title: Analyst IT Operations (L2 Production Support) Basic Company Info: Healthcare, Pharmacy, Retail, and Pharmacy Benefits Management Location: Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days/week. Start: ASAP Duration: Start as soon as possible, through 12/31/24 initially + possible extensions no requirement to convert Interview Process: Must haves: 5-8+ years of experience in Production support/maintenance in an onshore-offshore model environment Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to: Unix/Linux shell scripting PL/SQL Informatica 10.4 (Power Center) SQL Developer/Toad Putty Rally Control M Scheduling Teradata SQL Assistant Teradata Viewpoint Release/Deployment, Operational Readiness, Production Governance is a must Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required. Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must. Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors) Pluses: Working experience in Retail/Pharmacy Basic understanding of application development/architecture, change management, incident and problem management is a plus Day to day: Troubleshooting batch events in Informatica, Unix, SAP Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring Assure quality, security and compliance requirements are met for supported areas. Analyze performance trends and recommend process improvements to ensure SLA's are met. Thanks & Regards, Tanupriya Singh |Technical Recruiter PransuTech Solutions | www.pransutechsolution.com Email: [email protected] Keywords: information technology procedural language Rhode Island Analyst IT Operations (L2 Production Support) !! Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days-week !! no h1b [email protected] |
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Thu Jul 04 00:11:00 UTC 2024 |