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Analyst IT Operations (L2 Production Support) !! Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days-week !! no h1b at Woonsocket, South Dakota, USA
Email: [email protected]
From:

Tanupriya,

Pransu tech solutions

[email protected]

Reply to:   [email protected]

Must be onsite from day 1- 2x per week

Attached is someone who was placed on this team

Must have

Coding in an existing program in the last three months

Looking at job/batch failure in the last 3 months

Title: Analyst IT Operations (L2 Production Support)

Basic Company Info: Healthcare, Pharmacy, Retail, and Pharmacy Benefits Management

Location: Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days/week.  

Start: ASAP

Duration: Start as soon as possible, through 12/31/24 initially + possible extensions no requirement to convert

Interview Process:

Must haves:

5-8+ years of experience in Production support/maintenance in an onshore-offshore model environment

Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue

Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to:

Unix/Linux shell scripting

PL/SQL

Informatica 10.4 (Power Center)

SQL Developer/Toad

Putty

Rally

Control M Scheduling

Teradata SQL Assistant

Teradata Viewpoint

Release/Deployment, Operational Readiness,  Production Governance is a must

Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required.

Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities

Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment

Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management

Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must.

Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors)

Pluses:

Working experience in
Retail/Pharmacy

Basic understanding of application development/architecture, change management, incident and problem management is a plus

Day to day:

Troubleshooting batch events in Informatica, Unix, SAP  

Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions  

Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring

Assure quality, security and compliance requirements are met for supported areas.

Analyze performance trends and recommend process improvements to ensure SLA's are met.

Thanks & Regards,

Tanupriya Singh |Technical Recruiter

PransuTech Solutions

|

www.pransutechsolution.com

Email:
[email protected]  

Keywords: information technology procedural language Rhode Island
Analyst IT Operations (L2 Production Support) !! Hybrid onsite 1 CVS Drive, Woonsocket RI. 2 days-week !! no h1b
[email protected]
[email protected]
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Thu Jul 04 00:11:00 UTC 2024

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