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Analyst IT Operations (L2 Production Support)-Hybrid in Woonsocket-No H1B-CPT at Woonsocket, South Dakota, USA
Email: [email protected]
From:

sunny,

Source Infotech Inc

[email protected]

Reply to:   [email protected]

Hi,

Hope you are all doing well,

Please find the details of Requirement,

Title: Analyst IT Operations (L2 Production Support)

Company: CVS Health  

Hybrid in Woonsocket, RI 2 days a week starting week 1

Duration: 6+ months

No H1B/CPT

Phone/Skype

Need only trusted candidates

Background Check:

7-year criminal (federal, county, state)

Employment verification 7 years

Education verification

For this role need the Teradata with Linux/Unix Shell Scripting for the production support is what is most important

Must haves:

5-8+ years of experience in Production support/maintenance in an onshore-offshore model environment

Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue

Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to:

Unix/Linux shell scripting

PL/SQL

Informatica 10.4 (Power Center)

SQL Developer/Toad

Putty

Rally

Control M Scheduling

Teradata SQL Assistant

Teradata Viewpoint

Release/Deployment, Operational Readiness,  Production Governance is a must

Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required.

Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities

Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment

Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management

Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must.

Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors)

Pluses:

Working experience in Retail/Pharmacy area is a plus

Basic understanding of application development/architecture, change management, incident and problem management is a plus

Day to day:

Troubleshooting batch events in Informatica, Unix, SAP  

Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions  

Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring

Assure quality, security and compliance requirements are met for supported areas.

Analyze performance trends and recommend process improvements to ensure SLA's are met.

Thanks,

Sunny

IT Recruiter

Source InfoTech Inc.,

Email: [email protected]

Keywords: information technology procedural language Rhode Island
Analyst IT Operations (L2 Production Support)-Hybrid in Woonsocket-No H1B-CPT
[email protected]
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Thu Jul 04 03:03:00 UTC 2024

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