| UI Lead-User Experience Lead at Remote, Remote, USA |
| Email: [email protected] |
| NEED LOCALS ONLY NO RELOCATION Role: UI Lead-User Experience Lead Location : Charlotte, North Carolina ( Day 1 Onsite) Experience 10+ Years Who are we looking for Highly motivated User Experience Lead with at least 10+ years of experience to join our team as we embark on a digital transformation journey. In this role, you will play a pivotal part in analysing and defining the requirements for enhancing the end-user experience across various enterprise functions, including IT, HR, and Access Management. Role Requirements: Partner with business stakeholders in IT, HR, Access Management, and other departments to identify areas for improvement in user workflows and processes. Conduct qualitative and quantitative user research to understand user needs, pain points, and desired functionalities to identify opportunities for improvement. Lead or assist in brainstorming sessions and facilitation workshops. Work collaboratively with designers, developers, and project managers to translate business requirements into user-centric solutions. Develop and maintain journey maps, persona specific user stories, wire frames, functional workflows, and user acceptance criteria. Conduct concept testing and usability testing sessions and synthesize feedback to ensure solutions meet user needs. Create design assets that support user adoption of new digital solutions. Collaborate closely with stakeholders to envision the future state user experience. Provide process improvement recommendations and solutions based on specific customer/business needs. Exposure to complex global IT operations. Exposure to ServiceNow modules and other enterprise systems for HR, IDAM, Procurement etc Experience in managing the UX and UI development life cycle. Skills: Figma FigJam UserTesting Optimal Workshop Design Systems Well versed with ITIL/Agile Behavioural Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical audiences. Ability to develop client-ready technical and business-oriented documentation. Communicating with stakeholders and helping stakeholders understand different implementation options at business and technical level. Coordinate with various teams to drive and execute changes or make recommendations to change as appropriate. Working experience to collaborate in a global environment with geographically distributed high-performance team. Qualification: Masters/bachelors degree in business administration, Information Technology, or a related field (or equivalent experience). 10+ years of relevant working experience. Proven experience in conducting user research and analysis. Strong understanding of business process modeling and analysis techniques. A passion for technology and user experience (UX) design. Experience working in a cross-functional environment with various departments. Best Regards, Mohammad Adnan Khan ApTask is a global, diversity certified staffing and recruiting company that specializes in IT, finance and accounting, and blockchain developer placements. Connect: 315 828 0022/ 551 239 8613 | [email protected] | linkedin.com/in/mohammad-adnan-khan-18545418b Address: 120 Wood Ave South, Iselin, NJ 08830 -- Keywords: user interface user experience information technology New Jersey UI Lead-User Experience Lead [email protected] |
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| Fri Jul 05 18:56:00 UTC 2024 |