ServiceNow L3 CMDB Solution Architect (ITOM)-REMOTE-Immediate Interview-HCL at Remote, Remote, USA |
Email: [email protected] |
From: Danish Azeez, Inherent technologies [email protected] Reply to: [email protected] Position: Service Now L3 CMDB Solution Architect (ITOM) Location: Remote Duration: 1 Years Phone & Skype Client: HCL Immediate Interview Need Details in below format only else will not consider the resume. LinkedIn Profile link , Education details, Contact number has to be on Resume : Candidate Name Contact No. Email ID Current Location Visa Rate Ex-HCL Candidate Details: iTAP BR# NA Candidate Reference No. NA Full Legal Name: First Name recorded in iTAP (Please share iTAP snippet) Middle Name recorded in iTAP (Please share iTAP snippet) Last Name recorded in iTAP(Please share iTAP snippet) Rate Consultant Location: Contact Number: Email ID: Interested to Relocate (Yes/NO): Highest Degree & Passing Year: Work Authorization (Must): Validity of Visa (If applicable): Availability for Onsite: Earliest Availability to Join: LinkedIn Profile: (Must) Current and Last few employers: Skill Rating Mandatory Skills Hands on experience in Years Last used -Year Self-Rating (Scale 1-10) 1. 2. 3. 4. Primary Skill: This is more on ITOM Side. So they should be Discovery Certified with CMDB Skillset. ITOM certified preferred Inputs from the previous interviews : Exposer for Pattern Writing, BR, Client Script Troubleshooting Hands-on Exposer on CMDB, Discovery, Service Mapping AMDB, Pattern Development DC Understanding . enterprise Solution. Exposer to CSDM. Exp: 10-12 Yrs. ServiceNow L3 CMDB Solution Architect Basic Requirements: Minimum 10+ years Relevant ServiceNow Experience. Total IT experience minimum 12+ Years in ServiceNow operations. Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Consult/guide the client with the best practices and solutions to new requirements , problem statements and roadmap for ServiceNow. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Excellent knowledge of CMDB and Asset Management Services: Business Application and Configuration item relationships. Must have experience in CMDB, Orchestration, Discovery, Service Mapping, Integrations, Asset Management, MID Server configurations etc. Expert on ServiceNow Discovery module, comfortable deploying discoveries in a multi-datacenter environment Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience . System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Preferred Skills: Very good exposure towards ITOM, Expertise in implementing agentless work in the enterprise using the ServiceNow Instance. Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology. Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Minimum ServiceNow CSA and ITIL certification. Preferred: ITOM Discovery / CIS/ CAD ServiceNow certification is an advantage. Keywords: javascript information technology Idaho ServiceNow L3 CMDB Solution Architect (ITOM)-REMOTE-Immediate Interview-HCL [email protected] |
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Fri Jul 05 20:19:00 UTC 2024 |