| Client Needs: System Analyst / Administrator -- Richmond, VA 23219 (Need Only VA Locals) -- 11 Months Contract at Richmond, Virginia, USA |
| Email: [email protected] |
| Good Day Partner, Hope you are doing good. I have an urgent Job Opening If you have any candidates available immediately for a new project for the below position, please forward the latest resume along with location and hourly pay rate details to [email protected] Job Title: System Analyst / Administrator Location: Richmond, VA 23219 (Need Only VA Locals) Duration: 11 Months Contract Interview Type: Interview In Person Only Please Note: **This is a hybrid position, and will require days on site. Job Description: Currently seeking to hire a Systems Administrator to maintain the health of the Ivanti Endpoint Manager environment, support software packaging and distribution, and provide tier 3 level software support. DUTIES AND RESPONSIBILITIES: Monitoring and maintaining the overall health and availability of the Ivanti Endpoint Manager system. Packaging software and building distribution packages to support statewide project efforts and enterprise deployments including the remediation of security vulnerabilities. Working with service providers to ensure the workstation image meets agency needs and security requirements. Provide advanced problem management, troubleshooting, root cause analysis and escalations to resolve customer problems Provide management with recommendations for systems and process improvements Troubleshoot software and hardware problems and enhances the level of direct services to field staff Install, maintain, and assist in testing and upgrading of new and existing hardware and software Create job aids for internal staff to enhance the use of technical resources to support complex software. Manage and monitor customer IT issues using helpdesk tools - KSE, Ivanti and SharePoint. Support over the phone, in person, and using remote control. REQUIRED EXPERIENCE & SKILLS Strong customer service skills with a Customer First attitude. Extensive skills and experience in desktop products including but not limited to Windows 10/11,SharePoint, and MS Office 365. Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices. Excellent research and investigative skills. Extensive knowledge and experience in Active Directory, remote support tools, networking. Working understanding of software license management and compliance best practices. Ability to troubleshoot hardware and software issues and communicate solutions to customers both in the Central Office and in the field. Ability to communicate effectively orally and in writing with individuals and groups. Experience with Power Platform, PowerShell, SQL strongly preferred. System administration of Ivanti Endpoint Manager or a similar client management system such as SCCM, etc. Thanks & Regards, Paul Uttam Raj Email: [email protected] LinkedIn: linkedin.com/in/paul-raj-a83747221 Blue Bird Technologies Inc, Marietta, GA www.bluebirdtechnologies.com Virus-free.www.avast.com Keywords: information technology microsoft Georgia Virginia Client Needs: System Analyst / Administrator -- Richmond, VA 23219 (Need Only VA Locals) -- 11 Months Contract [email protected] |
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| Mon Jul 08 19:11:00 UTC 2024 |