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Dynamics 365 CRM Solution Architect|| Local California at San Bernardino, California, USA
Email: [email protected]
From:

Ankit Kumar,

Tek Inspirations

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Title- Dynamics 365 CRM Solution Architect 

Duration- 6+ Months

Location- San Bernardino, California - 100% Onsite

MOI: Skype 

Visa: USC, GC Only

The selected candidate will work with a county department assisting with the design and implementation of a Dynamics 365 CRM solution. The position will require a thorough understanding of the Software Development Life Cycle and strong background experience with the configuration and setup of Dynamics 365, as well as related Microsoft technologies as applicable such as Office 365, JavaScript, SQL Server, Share Point and/or Power BI. 

You must have a firm understanding of architecting Dynamics 365-centric solutions plus demonstrating a width breadth of knowledge of associated technologies comprising the Power Platform, and how to leverage them to develop and/or integrate Case Management module functionalities, including Knowledge Base Integration, Case Routing and Assignment, and Case Queues.

Skills and Qualifications 

Bachelors degree in information technology or related field, or applicable work and education experience. 

 Proven expertise in data migration from legacy CRM systems and other third-party platforms 

Experienced in developing reports using SSRS 

Working knowledge and understanding of Microsoft SQL Server, and JavaScript 

 Intermediate to Advanced knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint) 

 Minimum of 5 years of experience including o MS CRM, DB Management, IS Architecture, Programming, Software Applications and Workflow 

Development of: o Model-driven applications, Power Automate flows, integrating MS Outlook + other MS Office products 

End-User Support on Dynamics CRM 

Experience working on multiple implementations of Microsoft Dynamics 365 CRM solutions 

Excellent understanding and knowledge of core Microsoft Dynamics 365 CRM modules 

Exposure to, and experience with, PowerAppsis preferred.

Responsibilities 

Function as the technical lead in all stages of the project life cycle. You will interact directly with clients to identify problems, then propose, develop, implement and support the solutions 

Create detailed project documents including but not limited to a Business Requirements Document, Design/Deployment documents, configuration document and other technical documentation. Recommend best practices and business process efficiency improvements. 

Makes management presentations and submits reports as required. 

Design and execute test plans to ensure that high quality, intuitive functional solutions are delivered 

Gather complex business requirements and translate those requirements into a solution design. 

Lead design sessions: architect and document solutions that are aligned with client business objectives 

Analyze client business processes to identify opportunities for improvements, perform gap analysis, document and translate business requirements into well-architected technical specifications and solutions 

Develop and manage client facing deliverables 

Lead, manage and implement projects in application software and Microsoft Dynamics 365 applications 

Provides end-user support and troubleshoots solutions to correct issues related to Dynamics CRM implementations. 

Configures and deploys solutions, working with internal business partners to develop customized CRM end products developed for internal customers.

Oversees and provides documentation of technical and help documentation for the business and/or CRM users. 

Delivers CRM training to internal customers, ensuring thorough understanding of use and ongoing assistance

Keywords: business intelligence database green card microsoft
Dynamics 365 CRM Solution Architect|| Local California
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Mon Jul 08 21:59:00 UTC 2024

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Location: San Bernardino, California