| Applications Support Engineer //Chicago, IL (100% REMOTE ROLE). at Chicago, Illinois, USA |
| Email: [email protected] |
| Hi, Position: Applications Support Engineer Location: Chicago, IL- 100% REMOTE ROLE Duration: 12 Months Role and Responsibility Operational, Integration, Build and Manage Support Create and maintain documentation, including solution requirements specifications, application configuration and operational runbooks Support in systems integration, webservices, backend infrastructure, cloud security, and build / release engineering Support build, manage, automate and administer applications, tools and services Gather and analyze business requirements from stakeholders Conduct gap analysis to identify areas of inefficiency and develop recommendations to bridge these gaps Monitor project progress and provide regular status updates to stakeholders Participate in testing and quality assurance activities to ensure that solutions meet business requirements Customer support and ticket tracking/resolution Participate customer facing support Create, update and complete support tickets and Jira's Applications supported (23): 6 of which are considered Critical Firm applications. The highlighted applications are the primary focus for this role . Accuroute critical Copitrak critical NQ Zebraworks - critical EMS - critical Novisurvey - critical Research Monitor critical Building Management Systems (BMS) Lutron (lighting) Centerstone Courtroom Insight Deem/ETTA Drafting Assistant FactSet Key System Libapps My Quickcharge Pitney Bowes Sendsuite Enterprise QTrak Seamless/Grubhub Social Tables Vable Visual Lease Westlaw Bloomberg terminal Regards, Muraliprasath S Talent Acquisition RD Solutions Inc Email: [email protected] Mobile: (732)-348-1389 www.rdsolutionsinc.com RD Solutions Inc Iselin, NJ 08830, United States The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. Keywords: information technology Illinois New Jersey Applications Support Engineer //Chicago, IL (100% REMOTE ROLE). [email protected] |
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| Tue Jul 09 21:18:00 UTC 2024 |