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IT Manager at Bedford, Massachusetts, USA
Email: [email protected]
IT Manager

Location: Bedford, MA Hybrid (onsite 2 days a week)

Duration: 6+ Months

MOI: Skype

As an IT Manager (RMM Manager), you will be responsible for both technical and administrative skills in building and managing both onsite and offshore technical support teams. You will work closely with the Director of Technical Operations to deliver support to end users with a strong technical knowledge in AWS/Azure cloud management, O365, PowerShell, and data center operating systems.

Responsibilities:
Proven experience in building and managing both onsite and virtual technical support teams.
Strong sense of urgency on all client events and ability to meet F-T-F with customer(s) on regular basis
Ensure the efficient utilization of technical resources.
Ensure change management practices conform to clients organization standards
Display exceptional written and in-person communications.
Experience in IT infrastructure planning, development, implementation, and support to include Sales Support for RFP responses.
Analyze existing operations, team members, and make recommendations/changes to improve and grow with the business.

Qualifications
Bachelor's degree in computer science or 10+ years of related IT experience
5+ years of IT support team management experience
5+ years in AWS/Azure cloud management, O365, PowerShell, and data center systems
5+ years experience in NOC Support, ITaaS, Cloud and Managed Services Experience
Any additional experience in Incident Management/Policy Development, Server Support/Hardware, Disaster Recovery, Risk Mitigation, Cybersecurity

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Piyush Vashney

Senior Technical Recruiter, VYZE INC

+1 703 982 7189
  |  

+91 8533070615
  |  

vyzeinc.com

[email protected]

24718 Tribe Square #306, Dulles VA 20166

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Keywords: information technology Massachusetts Virginia
IT Manager
[email protected]
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Wed Jul 10 02:08:00 UTC 2024

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Location: Bedford, Massachusetts