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Business Analyst 4 (740698) at Richmond, Virginia, USA
Email: [email protected]
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Interview Type: In
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Location: Richmond, VA 23219

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Title/Role:  Business Analyst 4 (740698)

Start Date: 07/15/2024

Location: Richmond, VA 23219

Interview Type: In Person Only

Work Arrangement: Hybrid

Serve as Change Coordinator ,Monitoring the End-to-End Change Management process to

assess, control and track RFCs. Assist with Supporting the CM Tool and monitoring the Configuration Management process

Complete Description:

Process Normal, Standard, Emergency, RFCs by working with ITD Developers, DBAs/SE, Managers and executives regarding Change Management process. Monitoring the End to End CM process to assess, control and track RFCs. Provide user support
to Change Management Tool Users by creating training plans, requirements, knowledge transfer, and other CM system changes. Provide support for the Ivanti Upgrade Projects. Write and manage diverse documentation: presentations, impact analysis, implementation
plans, training plans, policies and procedures, traceability and RACI documents, user manuals, risk assessments, communication, release management, and other on-demand documentation. Create and Manage Communication Distribution. Facilitate change announcements,
gather reporting metrics and creating BI reports, create and manage Change flowcharts and process maps to illustrate the CM end-to-end processes. Assist with the management of the Configuration Management Database (CMDB) including facilitating audits.

Skill      Required / Desired      Amount              of Experience

Experience Delivering Business and Systems Analyst Artifacts              Required             10           Years

Must have exceptional written and oral communication skills Required             10           Years

Experience with Ivanti Service Manager or Change Management tool(i.e. ServiceNow)             Highly desired  2                Years

Familiar with ITIL framework and processes     Highly desired  2             Years

Experience with Power BI           Required             2             Years

Experience with SharePoint      Required             2             Years

Experience with Microsoft Office           Required             5             Years

Experience with Visio   Highly desired  2             Years

Experience with Creating Training Materials     Highly desired  2             Years

 Mohit Arya

  Associate - Recruitment 

Tel:

(+1) 425-375-7232

2400 Meadowbrook Parkway, Duluth, GA 30096

www.innovasolutions.com

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Keywords: business intelligence information technology Georgia Virginia
Business Analyst 4 (740698)
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Wed Jul 10 22:18:00 UTC 2024

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Location: Richmond, Virginia