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Business Analyst 4 @ Richmond ,VA -Need locals at Richmond, Virginia, USA
Email: [email protected]
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Business Analyst 4

1401 E Broad Street,  Richmond, VA 23219

In Person Only

Hybrid

Serve as Change Coordinator ,Monitoring the End-to-End Change Management process to

assess, control and track RFCs. Assist with Supporting the CM Tool and monitoring  the Configuration Management process.

Process Normal, Standard, Emergency, RFCs by working with ITD Developers, DBAs/SE, Managers and executives regarding Change Management process. Monitoring the End to End CM process to assess, control and track RFCs. Provide user support to Change Management Tool Users by creating training plans, requirements, knowledge transfer, and other CM system changes. Provide support for the Ivanti Upgrade Projects. Write and manage diverse documentation: presentations, impact analysis, implementation plans, training plans, policies and procedures, traceability and RACI documents, user manuals, risk assessments, communication, release management, and other on-demand documentation. Create and Manage Communication Distribution. Facilitate change announcements, gather reporting metrics and creating BI reports, create and manage Change flowcharts and process maps to illustrate the CM end-to-end processes. Assist with the management of the Configuration Management Database (CMDB) including facilitating audits. 

Skill

Years Used

Last Used

Experience Delivering Business and Systems Analyst Artifacts 
Required 
10 
Years

Must have exceptional written and oral communication skills 
Required 
10 
Years

Experience with Ivanti Service Manager or Change Management tool(i.e. ServiceNow)

Highly desired 

Years

Familiar with ITIL framework and processes

Highly desired 

Years

Experience with Power BI 
Required 
2
Years

Experience with SharePoint 
Required 

Years

Experience with MicrosoftOffice 
Required 

Years

Experience with Visio 
Highly desired 

Years

Experience with Creating Training Materials

Highly desired 

Years

S. LEELA

 MADHURI

US IT RECRUITER

Tel: 
703-831-8282 Ext. 
2518

Email: [email protected]

linkedin.com/in/leela-madhuri-10ab66258

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Keywords: business intelligence information technology golang Virginia
Business Analyst 4 @ Richmond ,VA -Need locals
[email protected]
[email protected]
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Wed Jul 10 23:54:00 UTC 2024

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