| Spanish Bilingual Support at Remote, Remote, USA |
| Email: [email protected] |
| From: AJAY, KK Software Associates [email protected] Reply to: [email protected] Role name: Specialist Role Description: Desktop IT Specialist will: Support and troubleshoot Windows 10 Operating System related issues Diagnose and resolve system and network related issues on desktops, peripherals and related equipment. Support and troubleshoot Microsoft Office (especially Outlook) Handle and resolve all problems escalated from customer helpdesk in a timely manner. Work with backend global teams to remediate and escalate issues as needed. Make recommendations for desktop performance improvements (and lead their execution) Be responsible for application upgrades and escalated trouble tickets. Provide desktop computing customer service and support. Configure and manage software Package Distribution via SCCM. Create and maintain related documentation and knowledge base. Help keep end users productive through monitoring, maintenance, strong documentation, and fixing issues in a timely manner. Be responsible for monitoring, managing, troubleshooting and maintaining client service quality for remote users via VPN Spanish Bilingual Support is a mandatory requirement Competencies: Windows 10 Branch | City | Location: TCS - Dallas, TX FORT WORTH Fort Worth, TX Keywords: information technology Texas Spanish Bilingual Support [email protected] |
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| Thu Jul 11 02:37:00 UTC 2024 |