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Technical writer: Austin, Texas (ONSITE) - Local to TX at Austin, Texas, USA
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Role: Technical writer

Location: Austin, Texas
(ONSITE)

Work Type: ONSITE

Visa: USC, GC, GC EAD, H4EAD

6-8 Years exp.

Job Description: 

Develops and maintains user
and technical documentation and project process documentation for Application
Teams. Understands the users view of applications and/or technology and is
able to put procedures in a logical sequence. Provides expertise on technical
concepts of applications and /or user groups and structuring procedures in a
logical sequence, due to a broad understanding of the applications. Writes a
variety of technical articles, reports, brochures, and/or manuals for
documentation for a wide range of uses. May be responsible for coordinating the
display of graphics and the production of the document.

Additional job details
and special considerations

Performs highly advanced
(senior-level) technical writing under the director of the Section Director.
Coordinates the review, evaluation, composition, organization, and editing of
technical documents, materials, and reports. Participates in business analysis,
process planning, and agency policy and procedure development and
implementation. Coordinates projects and teams' activities to achieve Section
goals and objectives. Studies and analyzes operations and issues and prepares
reports of findings and recommendations in the different points of service.
Prepares and assists in the preparation of administrative reports, studies, and
specialized technical projects. Provides consultative services and technical
assistance to plan, implement, and monitor effective programs and services.
Works with program staff in determining trends and resolving technical issues.
Reviews and evaluates information on service delivery system methods, outputs,
and activities to identify gaps in resources and recommend improvements.
Develops procedures and workflows. Works under minimal supervision, with
extensive latitude for the use of initiative and independent judgment.

Attends work on a regular
and predictable schedule and performs other duties as assigned.

(30%) Conducts detailed
studies and reviews, defines problems in areas such as administrative
practices, workflow, and other business processes. Functions as a consultant to
plan, implement and monitor effective business process improvement
recommendations.

(25%) Develops
management/workflow reporting tools for program areas. Compile and analyze
statistical information to assist management in making informed decisions.

(20%) Assist with tracking
the development and approval of business processes, systems, and reporting
requirements. Coordinates with program and IT staff in discovery, development,
and implementation of program systems.

(20%) Develop workflow
procedures and provide training, technical assistance, and information-sharing
to program staff.

(5%) Other duties as
assigned: include but are not limited to actively participating and/or serving
in a supporting role to meet the agencys obligations for disaster response
and/or recovery or Continuity of Operations (COOP) activation. The division is
an active partner in response activities. Such participation may require an
alternate shift pattern assignment and/or location.

Knowledge of business and
management principles involved in business evaluation, strategic planning,
resource allocation, leadership techniques, coordination of people and
resources, and of project management principles and practices; computer systems
and data systems, processes, and visualization tools; public administration and
management techniques; program planning and implementation; Project Management
practices, principles, and processes; Software Development Life Cycle (SDLC)
methodologies.

Skill in business, program,
and system analysis; developing goals, objectives, and procedures to monitor
and evaluate progress; writing analyses, documentation and reports; organizing
and presenting complex information to a variety of audiences verbally and in
writing; identifying problems, evaluating alternatives, and negotiating and
implementing solutions; translating complex technical information verbally and
in writing for non-technical audiences.

Ability to maintain
excellent working relationships with all stakeholders to deliver multiple
interdependent initiatives that span various stakeholders; devise effective
solutions to administrative and fiscal barriers and problems; concise, accurate
reports; develop and evaluate policies and procedures; write and revise
standards and procedures; assess and manage priorities; communicate clearly,
concisely, and effectively; work in a team-approach collaborative environment;
apply a critical and analytical approach to problem-solving; gather, assemble,
and analyze facts; plan, organize, schedule, and monitor completion of assigned
projects; work independently and to deliver results in an environment of broad,
consultative management.

Minimum Requirements:
Candidates that do not meet
or exceed the minimum
stated requirements (skills/experience) will be displayed to customers but
may not be chosen for this opportunity.

Actual

Years

Experience

Years

Experience

Needed

Required/

Preferred

Skills/Experience

4

Required

Business analysis, process planning, and agency policy

4

Required

Project Management practices, principles, and processes

4

Required

Knowledge of computer systems, data systems, processes,
and visualization tools;

4

Preferred

Develop and evaluate policies, standards and procedures

4

Preferred

Experience with Public Administration

4

Preferred

Organizing and presenting complex information to a
variety of audiences verbally and in writing

Kindly Regards

Harshit Sharma
 | 
1Point System LLC

Sr. Technical Acquisition

Office:
(704) 980-0370
  
Fax: 
803-832-7973
  
[email protected]

115 Stone Village Drive

Suite C

Fort Mill, SC

29708

An E-Verified Company | An Equal Opportunity Employer

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Keywords: cprogramm information technology green card South Carolina
Technical writer: Austin, Texas (ONSITE) - Local to TX
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Thu Jul 11 20:26:00 UTC 2024

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Location: Austin, Texas