| Need Maximo Sr Consultant / Developer : Dallas ,TX (Onsite) : Exp Req : 8+ at Dallas, Texas, USA |
| Email: [email protected] |
| Maximo Sr Consultant / Developer Location : Dallas ,TX (Onsite) Duration : 12+ Months Exp Req : 8+ Job Description: Experience: 8-10 Years Senior support lead is responsible for overseeing and managing the support team to ensure the high-quality result to customer. This role involves strategic planning, coordination of support activities and continue improvement of support process. Sr support Lead will ensure that customer satisfaction and performance goals are met. Technical expert in IBM Maximo EAM technology. Should be well versed in MBO customizations for Maximo 7.x version. Advanced JAVA, SQL knowledge. Maximo building and deploying to various instances. Business process management using workflow design and management. Expert Knowledge of Maximo Integration Framework (MIF). Provide technical services over the entire lifecycle of a project. communication skills (verbal and written) possess the ability to multi-task. Maximo installations and upgrade work experience Participate in solution architecture design. Perform application and solution development to meet project requirements. Develop and document detailed technical designs to meet business requirements. Manage multiple technical environments and support the development and testing processes. Lead or assist in data conversion and migration efforts. Configure Maximo and assist in the development of interfaces to external systems. Identify areas of customization and optimization and provide solutions that meet the business requirements. Conduct system testing, as necessary. Key Responsibility: Lead, Mentor, and guide the support team to deliver exceptional customer service. Handle complex and escalated customer issues and provide resolution in timely manner. Oversee daily support operations, including ticket management, escalation procedure and issue resolution. Coordinate training programme to ensure the team is up to date with the latest product knowledge and support based practice. Monitor customer satisfaction level and implement strategy to improve overall customer experience. Lead initiative to improve support tools, system, and processes. Thanks & Regards Manoj Vemula : [email protected] LinkedIn: linkedin.com/in/manoj-vemula-52a356209 5490 McGinnis Village Place Suite 237 Alpharetta GA 30005 Web : www.nexwaveinc.com USA II INDIA II Canada II UK II Germany Keywords: Georgia Texas Need Maximo Sr Consultant / Developer : Dallas ,TX (Onsite) : Exp Req : 8+ [email protected] |
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| Thu Jul 11 21:04:00 UTC 2024 |