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Data Analytics & Technical Analyst - 100% Remote at Remote, Remote, USA
Email: [email protected]
From:

Satin,

Cohesive Technologies

[email protected]

Reply to:   [email protected]

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies. Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with opportunities by assessing, recruiting, developing and engaging the best and brightest people for our clients. We combine broad geographic presence, world-class solutions and a tailored, consultative approach to help our people and clients achieve higher performance and outstanding results.

Notes to Vendor:

Submit only 1 strong candidate, as we have only 1 slot open.

Must share skill matrix Qlik Sense, QlikView, SQL, Data Analytics & Analysis, Dashboard/Visualization, Support, Version control tools, Ticketing system.

Highlighted section is very important, please go through each sections.

Must include LinkedIn ID.

Position: Data Analytics & Technical Analyst

Location: Remote Position

Pay Rate: $50/Hr. On C2C (Lets target candidates in between 5 10 years).

Duration: 6+ Months

About the Role
This Data & Analytics Technical Analyst will be responsible for the investigation, resolution, coordination, and support of Data & Analytics Dashboards and Data & Analytics projects at Client. You will primarily interact with Client business users and aid them in bug fixes to their Qlik dashboards, addressing and resolving dashboard concerns & errors, optimization recommendations, enablement activities, and any general inquiries surrounding Data & Analytics platforms and assets at Client.

Your Team
This position will report into the Manager of Data & Analytics Operations and has no direct reports. 

What You Will Do
Collaborate with business users to resolve Qlik dashboards bugs and address any concerns to ensure alignment with business goals and objectives.
Automation of Dashboard runbook.
Maintain response time standards to promptly address and resolve tickets, ensuring minimal impact on user productivity.
Follow ticketing processes via  Client internal ticketing tool and email.
Provide exceptional customer support for Data & Analytics platforms and assets and ensure overall customer satisfaction.
Ensure compliance with established policies and procedures.
Collaborate cross functionally to develop and deliver user training and support for system changes, including user manuals and documentation.

What You Need
Bachelor's degree in computer science, information systems, or a related field

Proficient in Qlik Sense development and visualization software, including scripting and data modeling.

Experience with data integration and programming languages (SQL)

Minimum of 3-5 years of experience in a customer facing support role preferably in a large organization

Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.
Strong analytical and problem-solving skills, with the ability to think creatively and strategically, with a high attention to detail.

What is Nice to Have

Experience in a technical support role.

Prior experience with Data Visualization Platforms

Prior experience in Data Analytics/Analysis
Ability to be flexible and adaptable in a fast-paced/high-pressure environment, while maintaining good customer relations.

familiarity with version control tools

Cohesive Technologies is an equal access/equal opportunity employer and does not discriminate on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other classification prescribed by applicable law.

Thanks,

Satin Harper

Alpharetta, GA 30022

Phone: (470) 668- 2233

www.cohetech.com

Keywords: information technology golang Georgia Idaho
Data Analytics & Technical Analyst - 100% Remote
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Fri Jul 12 02:31:00 UTC 2024

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