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(Initially Remote) URGENT REQUIREMENT-- Lead Application Support Engineer in Northridge,California (Initially Remote) at California, Maryland, USA
Email: [email protected]
From:
Suman Bala,
HMG America LLC
[email protected]
Reply to:   [email protected]

Job Title
 Lead Application Support Engineer

 Rate
 N/A

 Location
 Northridge, California (Initially Remote)

 Job Description

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Lead Application Support Engineer in Northridge, CA. Below is the detailed job description.

Title: Lead Application Support Engineer

Location: Northridge, CA (Initial 2-3 months Remote)

Job Description:

3+ years of industry experience
Diagnose system faults and data integrity issues, leveraging your deep understanding of how the system should operate.
Proficient in Oracle SQL

Proficient in python (Writing python queries, produce algorithms to extract the data & massage the data.)
Familiar with Data Analytics, Data manipulation, ETL (Will be working with database)
Linux/Unix bash and shell
Experience with web applications
Fluent in a scripting or programming language
Familiar with a cloud environment Write scripts to automate repetitive tasks
Work closely with development teams to propose fixes or design changes, implementing fixes yourself where appropriate.
Own customer reported issues escalations and coordinate with engineering teams to respond and resolve within SLAs
Report status of open field cases and recommended course of actions to resolve
Identify opportunities for improving troubleshooting techniques and building diagnostic tools
Understand and communicate application workflow and behavior to assist customers and/or customer support teams
Operate as a customer advocate in the product support lifecycle, including field issue resolution and maintenance releases, leveraging your in-depth product and technical knowledge
Design, develop, test, debug and implements operating systems components, software tools and utilities
Determines systems software design requirements
Ensures that system improvements are successfully implemented and monitored to increase efficiency
Document knowledge and transfer knowledge to colleagues

Thanks and Regards :

Suman Bala

US IT Recruiter

HMG America LLC

Direct number - 7327905647

Board number - 7327905001 Ext.number - 105

W: www.hmgamerica.com

Linkedin :https://www.linkedin.com/in/suman-bala-002558220/

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Fri Nov 18 22:43:00 UTC 2022

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Location: Northridge, California