| ServiceNow Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Ben, Heliogic LLC [email protected] Reply to: [email protected] Job Title - ServiceNow Engineer Job Location Remote. Duration: 6+ months Job Description - We are looking for an experienced ServiceNow Engineer who how the ability to support the platform as an administrator. This includes, but is not limited to the following: Ability to troubleshoot and resolve ServiceNow incidents A deep understanding of how ServiceNow works, and how it is configured Familiarity with Service Mapping and its operation including troubleshooting maps that fail Managing ServiceNow licenses and license reporting The ability to create reports and dashboards for the purpose of tracking trends and reporting on issues The ability to read code and notify Developers when their code has a defect Experience supporting and troubleshooting integrations to other systems including REST, SOAP and ServiceNow Spokes Must be able to facilitate Clone Downs as well as backups and restores Must be able to work with ServiceNow to recover our Instance from a secondary site if the primary ServiceNow site becomes unavailable Must be able to write technical documentation, especially with respect to procedures and incident remediation in the form of ServiceNow Knowledge Articles Ability to work independently Duties and Responsibilities: Monitor and manage incident work queue Keywords: information technology ServiceNow Engineer [email protected] |
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| Mon Jul 15 19:10:00 UTC 2024 |