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USC, GC Only || Onsite (Dallas, TX) || Technical Lead Dynamics 365 CRM at Dallas, Texas, USA
Email: [email protected]
New Contract to Hire role!

Client : Stream Realty

Rate : MS Dynamics 365 CRM Technical Lead  

Location:  Downtown Dallas, Trammel Crow Center, 2001 Ross Ave, Ste 400

On-site:  5-days/week

US Citizen or Green Card (Only send candidates that will convert perm)

2 Webinar interviews - Final Onsite

4-6 month CTH

As a MS Dynamics 365 CRM Technical Lead, you will be the technical expert on a project implementation team and develop technical specifications
for implementation, configuration, customizations, and enhancements of MS Dynamics 365 CRM. You will assist with CRM solution planning, analysis, designing, building, and testing. You will be considered the product expert that is also responsible for providing
support in CRM issue escalation and resolution.

Additionally, you will have technical oversight for development and delivery of large-scale project deliverables. Your deep development
and technical skills in D365 will allow you to work in every aspect of Dynamics 365 CRM such as, but not limited to, creation/modification of D365 Objects, importing data, configuration of user roles, reports, and dashboards.

Under general supervision, you will contribute to the development, maintenance, and enhancement of client systems and assist in the development
of new features as well as be able to troubleshoot and correct defects.

These client-facing roles require extensive programming and development experience with Microsoft D365 and excellent interpersonal/communication
skills. You must be client-focused and team oriented.

PRIMARY RESPONSIBILITIES

Support Operations

Troubleshoot and resolve Tier 2/3 domain system issues or malfunctions.

Coordinate Tier 3 escalations to relevant vendor.

Analyze the current business and IT environment to detect critical deficiencies and recommend solutions for improvement.

Work with the SVP Technology Business Solutions and BSMs to ensure the successful delivery of key strategic projects.

Perform unit and integration testing to ensure quality deliverables.

Deliver analytics on engagement and CRM usage.

Manage Projects

Plan and Manage CRM project schedules, resources, budgets, and manage stakeholder expectations, providing timely communications and reporting.

Technical projects and upgrades

Business functional projects

QUALIFICATIONS

Knowledge & Experience

Deep knowledge of both the functional and technical sides of Microsoft D365.

Should have development experience designing and developing CRM forms, screens, views, workflows, cadences, campaigns, plugins, groups, email lists, dashboards, and custom
entities.

Deep understanding of data integration and import processes (out of the box and custom loads).

Heavy experience configuring Microsoft D365 CRM.

Experienced in multiple hands-on successful implementations with Microsoft D365.

Experience building integrations between Microsoft D365 and external applications.

Experience with database platforms, including SQL Server and/or Azure.

Experience with Preparation of Technical/Business documentation.

Knowledge of Windows operating system, as well as Power BI, and Office 365 including diagnostic tools preferred.

Experience with data processing flowcharting techniques.

Proven project management (Waterfall+Agile) experience.

Good knowledge of applicable data privacy practices and laws.

Knowledge of Power Platform including PowerApps, Power BI, and Power Automate.

Solid experience in building Security Models, Views, Forms, Tables, Relationships, and Business logic in Dataverse.

Knowledge of the configuration of Sales accelerator, assistant, and forecasts.

Familiarity with integrations between Teams, Outlook, Exchange, OneDrive, SharePoint, and LinkedIn Sales Insights.

Knowledge of AI with Copilot enablement and configuration.

Understand Prediction and Insights through predictive scores, relationship analytics and conversation intelligence.

Possess a deep understanding of the Sales process, sales forecasting, premium forecasting, work lists, segments, and email sequences.

Solid Experience developing within the mobile app.

This is a technical Hands-on Role.

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Best Regards

Amit Choudhary

Senior Technical Recruiter

Email:
[email protected]

Linkedin:

https://www.linkedin.com/in/amit-choudhary-086724203/

ANVETA, Inc

Address: 1333 Corporate Drive, Suite #108 Irving, TX 75038, USA

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Keywords: artificial intelligence business intelligence information technology microsoft Texas
USC, GC Only || Onsite (Dallas, TX) || Technical Lead Dynamics 365 CRM
[email protected]
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Mon Jul 15 22:09:00 UTC 2024

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