| Immediate need JDE MANUFACTURING SR. SUPPORT ANALYST in Franklin lakes, NJ Onsite Role from Day 1 at Franklin, New Jersey, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need JDE MANUFACTURING SR. SUPPORT ANALYST in Franklin lakes, NJ Onsite Role from Day 1 JDE MANUFACTURING SR. SUPPORT ANALYST Franklin lakes, NJ (Onsite only) 18 Months Rate - 70 W2 and 80 C2C TECHNICAL SPECIALIST JDE Manufacturing Functional/Techno-Functional MANUFACTURING SR. SUPPORT ANALYST 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up and recovery Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: information technology wtwo New Jersey Immediate need JDE MANUFACTURING SR. SUPPORT ANALYST in Franklin lakes, NJ Onsite Role from Day 1 [email protected] |
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| Tue Jul 16 00:18:00 UTC 2024 |