GainSight Developer,Solution Architect -- REMOTE at Remote, Remote, USA |
Email: [email protected] |
From: Subodh Kumar, TEK INSPIRATIONS LLC [email protected] Reply to: [email protected] Job Description -GainSight Developer/ Solution ArchitectDuration: 6 monthsLocation: RemotePosition OverviewWe are seeking an experienced Gainsight Developer/Solution Architect to join our dynamic team. The ideal candidate will be responsible for managing the Gainsight system, building new dashboards, resolving issues, and implementing robust solutions to enhance our customer success operations.Key Responsibilities Manage Gainsight System: Oversee the overall operation, maintenance, and updates of the Gainsight platform to ensure optimal performance. Dashboard Development: Design, build, and maintain insightful and actionable dashboards tailored to various business needs. Issue Resolution: Troubleshoot and fix issues within the Gainsight environment promptly and effectively. Solution Implementation: Plan, design, and implement Gainsight solutions that align with business objectives and improve customer success processes. Data Integration: Integrate Gainsight with other systems and databases to ensure seamless data flow and accuracy. Configuration Management: Configure and customize Gainsight to meet the evolving requirements of the business. User Training: Provide training and support to end-users to maximize Gainsight utilization and efficiency. Stakeholder Collaboration: Work closely with cross-functional teams including Customer Success, IT, and Sales to understand their needs and translate them into Gainsight functionalities. Documentation: Maintain detailed documentation of all configurations, customizations, and processes to ensure knowledge transfer and compliance.Required Skills and Qualifications Technical Expertise: Proven experience with Gainsight administration, configuration, and customization. Analytical Skills: Strong analytical skills and experience in dashboard creation and data visualization. Problem-Solving: Excellent troubleshooting skills with a proactive approach to problem resolution. Project Management: Ability to manage multiple projects simultaneously and deliver on time. Communication: Strong verbal and written communication skills, capable of articulating technical concepts to non-technical stakeholders. Team Collaboration: Demonstrated ability to work effectively within a team and with various stakeholders. Keywords: information technology GainSight Developer,Solution Architect -- REMOTE [email protected] |
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Tue Jul 16 09:35:00 UTC 2024 |