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Remote Role For SAP C4C Service Cloud Utilities Functional Consultant || Contract C2C at Seattle, Washington, USA
Email: [email protected]
Job Title - 

: SAP C4C Service Cloud Utilities Functional Consultant

Location:  Remote - Seattle, WA - Travel to the client site in may be required on occasion. T&E reimbursed.  

Duration 12 months

Client: Cognizant

Requirement:

Job Summary:

As a SAP Service Cloud Functional Consultant with a focus on utilities, you will be responsible for designing and implementing SAP Service Cloud solutions that meet the unique needs of our clients in the utilities
sector. You will leverage your deep industry knowledge and technical expertise to drive digital transformation and enhance customer experiences.

Key Responsibilities:

Analyze client business processes and requirements to develop tailored SAP Service Cloud solutions.

Lead the design, configuration, and testing of SAP Service Cloud modules to ensure they align with client needs.

Collaborate with cross-functional teams, including technical developers and business analysts, to integrate SAP Service Cloud with other systems.

Provide expert guidance on utilities industry best practices and regulatory compliance within the SAP Service Cloud environment.

Conduct training sessions and workshops for end-users to ensure successful adoption of the implemented solutions.

Manage project timelines, deliverables, and stakeholder expectations throughout the implementation lifecycle.

Troubleshoot and resolve complex issues that arise during the deployment and post-go-live phases.

Qualifications:

Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

Minimum of 3 years of experience in SAP Service Cloud implementations, with a focus on the utilities industry.

Strong understanding of utility business processes, including meter-to-cash, customer service, and billing.

Proven track record of successful SAP Service Cloud project delivery in a consulting environment.

Excellent communication, presentation, and stakeholder management skills.

SAP Service Cloud certification is highly desirable.

What are the top 3 skills required for this role

1. SAP Service Cloud implementation experience in Utilities industry

2. Strong communicator via phone and video since this is a remote project

3. Ability to write functional specs, configure the system and problem solve.

Thanks & Regards,

Pranshu Singh

(Technical Recruiter)

E:- 
 [email protected] 

K&K Global Talent Solutions Inc.

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Keywords: information technology golang Washington
Remote Role For SAP C4C Service Cloud Utilities Functional Consultant || Contract C2C
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Tue Jul 16 22:14:00 UTC 2024

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