| ob Opening - Riskonnect Salesforce Admin - Hybrid 3 days a week onsite, Dallas, TX Local Only at Dallas, Texas, USA |
| Email: [email protected] |
| From: Anand Mohan, Sibitalent Corp [email protected] Reply to: [email protected] Hi Assocaites, Job Title :- Riskonnect/Salesforce Admin Visa : No H1b/CPT (Focus on USC/GC/H4) Location:- : Hybrid 3 days a week onsite, Dallas, TX Local Only Duration: 6+ Months Experience: 8+ Years End Client:- Oncor Job Description: Riskonnect Admin / Also open to Salesforce admin with those qualifications Stay apprised of regular Riskonnect application / Salesforce Cloud system maintenance and communicate impacts to functional stakeholders. -Monitor system availability and performance based on vendor-provided dashboards and tools. -Communicate observed or stakeholder-reported system non-availability to vendor (not otherwise planned or communicated). -Manage application configurations and update as needed. -Modify picklist values as requested by stakeholders according to governance. -Modify picklist values to align with the system changes -Maintain hierarchy as needed. -Create and maintain Riskonnect lists for specific end user needs. -Maintain user requests for enhancements and coordinate with vendor (Riskonnect) -Investigate and resolve common level-1 issues reported by end users or detected through monitoring systems before escalating to vendor or Oncor-internal Technology support team as needed. -Track issue resolution for issues escalated to vendor (Riskonnect). -Coordinate with Oncor-internal Technology support teams to troubleshoot any issue with integration, authentication / ADFS / Single-Sign-On, etc.) as needed. - Manage user access requests and licenses in Riskonnect via PAM requests. -Maintain licenses and communicate with functional owner on users' access in Riskonnect. -Monitor system logs for suspicious activities and respond to security incidents in a timely manner. - Review the Vulnerabilities and work with vendor and Security team for remediation Perform regular backups of system data through system data extracts to flat files and store On-Prem. -Create and maintain detailed documentation for system configurations, procedures, and troubleshooting guides. -Ensure that documentation is up-to-date and accessible to relevant stakeholders. -Provide and/or build system data extracts and/or reports to relevant stakeholders for reporting needs -Work with stakeholders for building / providing system data extracts and/or for appropriate audits when requested. -Support Streetlights end users for automatic claim creation via Wizard spreadsheet upload; document and maintain spreadsheet template. -Be Oncor subject matter expert on Riskonnect reporting and dashboard capabilities for communicating with functional stakeholders. - Create new fields/columns as needed per business requirement and reach out to vendor for any assistance needed -Proactively identify opportunities for process improvement and contribute to the ongoing enhancement of our systems and procedures. -Manage communications with functional partners and vendor (Riskonnect) - Ability to lead and provide guidance to developers on technical requirements for the portal enhancements and updates. Thanks, Anand Keywords: green card Texas ob Opening - Riskonnect Salesforce Admin - Hybrid 3 days a week onsite, Dallas, TX Local Only [email protected] |
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| Wed Jul 17 03:27:00 UTC 2024 |