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Product Owner at Raleigh, North Carolina, USA
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Pavan,

siri info Solutions

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Job Title: Product Owner

Role: Contract

Location: Raleigh, NC (Onsite)

Implementation: TCS

Visa: H1B, USC, GC, GC EAD

Role Description:             

Expert understanding of Collaboration Tools such as Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio

Have a Design Thinking Mindset: Personas, Journey Maps, Story Maps, User story writing and Acceptance Criteria

Expert Understanding of technologies of Salesforce Co Pilot capabilities

Expert Understanding of benefits of Co Pilot: Associate and customer satisfaction, Knowledge, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time

Ability to determine needed enhancements based on analysis of metrics, and quantify the expected results

Expert understanding of Agile Methodologies, Preferably certified Agile Product Owner

Agile and DevOps methodology: Backlog grooming, Sprint Planning Excellent Communication, organization and planning skills Stakeholder Management

Keywords: Insight CoPilot Product Owner, Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio,

Keywords: green card Colorado North Carolina
Product Owner
[email protected]
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Wed Jul 17 09:23:00 UTC 2024

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Location: Raleigh, North Carolina